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See ER Wait Times

All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.

Emergency Room Wait Times

For life threatening injuries or illness

Not sure if the ER is right for you? Check out our Symptom Guide
Bristol Regional Medical Center exterior shot at twilight

Bristol Regional Medical Center

1 Medical Park Blvd
Bristol, TN 37620

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Open 24 hrs
Average Wait Time
3 Hours
Average Length of Visit
4 Hours

Dickenson Community Hospital

312 Hospital Dr.
Clintwood, VA 24228

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Open 24 hrs
Average Wait Time
2 Minutes
Average Length of Visit
3 Hours

Franklin Woods Community Hospital

300 Med Tech Pkwy.
Johnson City, TN 37604

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Open 24 hrs
Average Wait Time
3 Hours
Average Length of Visit
4 Hours
photo: aerial view of Greeneville Community Hospital East in Greeneville, Tennessee

Greeneville Community Hospital

1420 Tusculum Blvd.
Greeneville, TN 37745

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Open 24 hrs
Average Wait Time
49 Minutes
Average Length of Visit
4 Hours

Hancock County Hospital

1519 Main St.
Sneedville, TN 37869

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Open 24 hrs
Average Wait Time
0 Minutes
Average Length of Visit
3 Hours

Hawkins County Memorial Hospital

851 Locust St.
Rogersville, TN 37857

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Open 24 hrs
Average Wait Time
4 Minutes
Average Length of Visit
3 Hours
photo: Holston Valley Medical Center facility exterior at twilight

Holston Valley Medical Center

130 W. Ravine Rd.
Kingsport, TN 37660

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Open 24 hrs
Average Wait Time
51 Minutes
Average Length of Visit
5 Hours

Indian Path Community Hospital

2000 Brookside Dr.
Kingsport, TN 37660

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Open 24 hrs
Average Wait Time
28 Minutes
Average Length of Visit
4 Hours

Johnson City Medical Center

400 N. State of Franklin Rd.
Johnson City, TN 37604

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Open 24 hrs
Average Wait Time
2 Hours
Average Length of Visit
5 Hours

Johnson County Community Hospital

1901 S. Shady St.
Mountain City, TN 37683

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Open 24 hrs
Average Wait Time
0 Minutes
Average Length of Visit
5 Hours

Johnston Memorial Hospital

16000 Johnston Memorial Drive
Abingdon, VA 24211

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Open 24 hrs
Average Wait Time
9 Minutes
Average Length of Visit
4 Hours

Lee County Community Hospital

127 Healthcare Drive
Pennington Gap, VA 24227-2853

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Open 24 hrs
Average Wait Time
27 Minutes
Average Length of Visit
3 Hours

Lonesome Pine Hospital

1990 Holton Ave.
Big Stone Gap, VA 24219

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Open 24 hrs
Average Wait Time
0 Minutes
Average Length of Visit
4 Hours

Norton Community Hospital

100 15th St NW
Norton, VA 24273

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Open 24 hrs
Average Wait Time
2 Hours
Average Length of Visit
4 Hours

Russell County Hospital

58 Carroll St.
Lebanon, VA 24266

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Open 24 hrs
Average Wait Time
5 Minutes
Average Length of Visit
3 Hours

Smyth County Community Hospital

245 Medical Park Dr.
Marion, VA 24354

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Open 24 hrs
Average Wait Time
11 Minutes
Average Length of Visit
2 Hours

Sycamore Shoals Hospital

1501 W. Elk Ave.
Elizabethton, TN 37643

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Open 24 hrs
Average Wait Time
8 Minutes
Average Length of Visit
4 Hours

Unicoi County Hospital

2030 Temple Hill Rd.
Erwin, TN 37650

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Open 24 hrs
Average Wait Time
0 Minutes
Average Length of Visit
3 Hours

Symptom Guide

Use our symptom guide to find the care that's right for you.

Should I go to an Emergency Room?

Ballad Health is ready to assist in a medical emergency.

When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:

Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking
Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning
Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking

Should I visit the Virtual Urgent Care

Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.

The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:

Cold and flu* Fever, sore throat and cough* Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*
Strep throat* Sprains and strains** Urinary tract infections
*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.
**Sprains and strains might require a visit to a local clinic for physical examination.

Should I go to an Urgent Care?

Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.

Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:

Cold and flu Fever, sore throat and cough Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat
Sprains and strains Minor fractures Urinary tract infections

Should I visit a Primary Care physician?

Turn to our primary care providers for patient-focused general and personal care.

Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:

Family planning and birth control Health education and resources Help managing prescriptions Preventive care
Screenings and routine testing Specialist referrals Treating acute and chronic conditions

The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.

Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.

For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.