Walk-in Urgent Care


Choose Ballad Health Urgent Care for quick, expert treatment of your family’s minor injuries or everyday illnesses – without a costly trip to the emergency room.

With urgent care, you don’t need an appointment to see a Ballad Health doctor. Just walk in for medical attention – days and evenings – if your primary care physician or provider isn’t available, or if you don’t have a family provider.

  • No appointment necessary
  • Open extended hours and weekends

In-person Urgent Care near you

Ballad Health has urgent care locations throughout Northeast Tennessee and Southwest Virginia. Click the button below to schedule an appointment at a location that’s convenient for you.

Patients now have the ability to schedule an appointment online. We want to get you in and make you feel better quickly. Minimize your wait time by planning your in-person urgent care visit now – or use one of our telehealth services from the comfort of home.

Schedule an Urgent Care Visit

Need help choosing when in-person or virtual urgent care is right for you? Watch the video below to help guide your decision.

Urgent care wait times

You can also compare wait times at in-person urgent cares. The wait times on this page are refreshed throughout the day and might not represent the current activity in the waiting room.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival.

When it’s an emergency

Don't take any chances – in case of an emergency, call 911 immediately or go straight to the nearest ER.

Ballad Health emergency rooms are open 24 hours a day, 7 days a week for life-threatening emergencies, traumas and major medical conditions.

Symptoms such as chest pain, difficulty breathing, uncontrollable bleeding, loss of consciousness, sudden changes in vision, and coughing or vomiting blood – to name a few important ones – are signs that you need to get to an ER.

View our Emergency Room wait times.

Conditions We Treat

  • Bronchitis
  • Cold and flu, including fever, sore throat and cough
  • Ear and eye infections
  • Headaches
  • Insect or animal bites
  • Minor burns, cuts and rashes
  • Pneumonia
  • Seasonal flu
  • Sinus infections and strep throat
  • Sprains, strains and minor fractures
  • Urinary tract infections

Want to stay home instead?

Connect directly to a healthcare provider from the comfort of your couch. These services are available 24/7, so you can get the care you need day or night. Learn about all of our Telehealth options.

Virtual urgent care video chat icon

24/7 Video Visit

Schedule a time and video chat with a provider.

Learn More

Virtual urgent care non-video visit icon

24/7 Non-Video Visits

Answer some questions in your own time to receive a diagnosis from home.

Learn More

Book an appointment

Save time by booking online to skip the waiting room and schedule your Ballad Health Urgent Care visit by clicking below.

Schedule an Urgent Care Visit

Or, learn about online telehealth visits with the option of video or no video with our 24/7 Virtual Urgent Care Clinic.

Still have questions?

Prefer to talk to someone about Ballad Health Urgent Care, where to find the nearest clinic or how to schedule your visit?

Simply call 833-8-BALLAD (833-822-5523).