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Primary Care

A primary care doctor is always there to keep you and your family happy and healthy. From birth to your later stages of life, the primary care providers at Ballad Health serve your community in Northeast Tennessee and Southwest Virginia.

Primary care providers

Your main contact for regular and personal medical attention is your primary care provider (PCP). PCPs treat a wide range of conditions and can help you manage your overall health.

Choosing your primary care physician

Start a lasting relationship with a board-certified medical care provider at Ballad Health. Your doctor will listen to you, get to know you and your goals, and help you make the best choices for your health situation.

Choose the type of primary care doctor who’s right for you and your family:

You may also see a nurse practitioner (NP) or physician assistant (PA) for primary care. Under the supervision of a doctor, NPs and PAs treat conditions in patients of all ages and can prescribe medications.

Patient-Centered Medical Home

A patient-centered medical home is a system of care where you partner with your primary care provider, nurse, specialty providers and insurance professionals.

Your health care team focuses on your needs, not only when you visit the doctor’s office or a hospital, but also while you’re at home and work. Your care team members will always make sure to stay in touch with you – and each other.

Many Ballad Health primary care offices are accredited as Level 3 Patient-Centered Medical Homes, the highest level of recognition from the National Committee for Quality Assurance (NCQA). This means you’ll have a trusted team to help you make health care choices.

Conditions we treat

Turn to the primary care providers at Ballad Health for care of conditions that aren’t emergencies.

Your primary care doctor can help you manage a condition that is:

  • Acute – An illness or injury that happened recently and needs care right away, such as a sprain, minor wounds, a cold or the flu
  • Chronic – A condition that needs ongoing care, such as asthma, diabetes or heart disease

Your primary care physician provides basic care for many parts of the body. He or she also can refer you to specialists (experts in one type of condition or area of the body) for complete care of:

  • Bones and joints
  • Ear, nose and throat
  • Eyes
  • Mental and behavioral health conditions
  • Urinary system
  • Weight concerns

Primary care services and treatments

Getting regular checkups can help you live your healthiest life. Take advantage of primary care services at Ballad Health, including:

  • Diagnosis and treatment of illnesses and injuries
  • Preventive care, such as annual physicals and immunizations
  • Screenings and other routine tests
  • Specialist referrals and help making appointments with other doctors
  • Education about healthy life habits and nutrition
  • Family planning and birth control
  • Help managing prescriptions and other medications


Find a Specialist

View Ballad Health’s network of doctors and search by name, specialty, condition, gender and location. Or call 833-8-BALLAD for help finding a provider who offers the specific care you need.


Tuesday, June 11, 2019

Walmart and Sam’s Club stores to raise money for Niswonger Children’s Hospital

On Monday, June 10, the retailer kicked off its annual Children’s Miracle Network Hospitals campaign, which runs until Sunday, July 7. As the regional affiliate of Children’s Miracle Network Hospitals, Niswonger Children’s Hospital is the recipient of all local fundraising ... read more about Walmart and Sam’s Club stores to raise money for Niswonger Children’s Hospital.

Friday, May 24, 2019

Lindy White promoted to president of Ballad Health’s Northwest Market

Lindy White, chief executive officer of Ballad Health’s Kingsport operations, has been selected to serve as president of the Northwest Market, which includes Ballad Health’s two Kingsport hospitals as well as hospitals in Hawkins, Hancock, Wise and Dickenson Counties, and the planned hospital in Lee County. ... read more about Lindy White promoted to president of Ballad Health’s Northwest Market.

Wednesday, May 22, 2019

Eastman Credit Union provides funding for a new regional mobile blood donation unit

To help Marsh Regional Blood Center keep up with the region's need for blood, Eastman Credit Union donated $295k for the purchase of a new mobile collection unit. ... read more about Eastman Credit Union provides funding for a new regional mobile blood donation unit.