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Norton Community Hospital
Updated hospital visitation restrictions
Ballad Health is currently allowing 2 visitors for each patient at a time.
Please note that this only applies to inpatient hospital units and surgery. Labor and delivery units will allow 1 support person and 2 visitors per room.
Visitation for patients who have tested positive for COVID-19 or who are under investigation is limited to 1 designated visitor for the length of their hospitalization. Visits are limited to two hours and must be scheduled ahead of time. Exceptions include:
- COVID-19 positive patients in labor and delivery units, who will be allowed one visitor during the entirety of their hospital stay
- COVID-19 positive patients in the neonatal intensive care unit at Niswonger Children's Hospital and in pediatric rooms, who will be allowed two visitors that must be parents/guardians
Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m.
Exceptions may be made during extenuating circumstances or in the case of end-of-life care.
Screenings and face mask requirements
Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.
Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.
These measures are to help contain coronavirus disease 2019 (COVID-19).
Please read more about these visitation restrictions.
Norton Community Hospital in Norton, Virginia, is a not-for-profit, 129-bed, acute-care facility serving Southwest Virginia and Southeastern Kentucky since 1949.
As the largest healthcare facility in the coalfield region, Norton Community Hospital provides a wide array of services through highly trained physicians and support staff. Norton Community Hospital is a member of the Virginia Hospital and Healthcare Association.
Norton Community Hospital offers a full array of primary care and specialty services as well as several amenities that make us the hospital of choice for residents in our area. Our team approach to health care reflects our commitment to keeping our patients at the center of everything we do.
The Better Breathers Club is a support group for people with COPD, asthma, chronic bronchitis, lung cancer and other pulmonary diseases.
Norton Community Hospital takes great pride in training young physicians for our rural, medically underserved area. This dedication has resulted in an increase in quality primary care for Southwest Virginia and the surrounding area and the growth of our institution. Norton Community Hospital offers the benefits of rural living with the opportunity to train in a modern and progressive hospital. Learn more about our residency program.
Our surgical suite offers state-of-the-art technology and minimally invasive procedures. This includes laparoscopic as well as hand-assisted laparoscopic procedures. Additional features include:
- Convenient covered drop-off and pick-up entrance exclusively for surgery patients
- Draeger-physiological monitoring
- LED lights
- High-definition video integration
- Audio integration
- Ceiling-mounted equipment handlers
- BIS monitoring for patients undergoing general anesthesia
- Cardiac Rehab
- Cardiac Ultrasound
- Cardio Pulmonary
- Chest Pain Center
- Community Physicians Oncology Clinic, Oncology/Hematology Infusion Services
- Lung screenings
Inpatient and Outpatient Rehabilitation
Family Birth Center
FitOne Wellness Center
Community Home Care
- Durable Medical Equipment
Retail Pharmacy Onsite
- Prescription and OTC drugs
- Compounding services
Medical care and community impact reports
Community Health Needs Assessment (CHNA)
Norton Community Hospital CHNA [PDF – opens in new window]
CMS price transparency
Norton Community chargemaster standard charges [CSV file, 225KB]
Norton Community average charges by DRG [CSV file, 27KB]
Metrics by MS-DRG*
Norton Community MS-DRG metrics [PDF, 63KB], fiscal 2019
View more Ballad Health MS-DRG metrics here.
*MS-DRGs are Medicare Severity Diagnosis Related Groups.
Expand a section below to read more about Norton Community Hospital and our community.
If you need to spend the night in Norton or are looking for refreshment while visiting at Norton Community Hospital, see our Amenities page.