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Pay My Bill

Choose a link below to pay your Ballad Health bill online.

Ballad Health is a new healthcare organization, formed by the merger of Mountain States Health Alliance and Wellmont Health System.

We’re still working to bring our billing systems together into one user-friendly platform.

To pay your bill online in the meantime, please check your statement and click the matching link below.

Select the statement that looks like yours.


If your bill has a
GUARANTOR NUMBER
at the top, click here:


If your bill has a
PATIENT ACCOUNT NUMBER
in the upper right corner, click here:

Experience an error trying to pay online?

We’re currently working to update our online payment process.

If you experience an error, please call us at one of the numbers listed below so we can assist you directly.

Or pay by phone

You can also pay by phone at (423) 431-1700 or (423) 408-7400 between 8 a.m. and 4:30 p.m., Monday through Friday.

Other billing statements

Mountain States Pharmacy and Kingsport Day Surgery are now able to take payments online as well.

Please use the following links to pay online: 

Thank you

Our goal is to make the transition to Ballad Health as seamless as possible for our patients. We appreciate your understanding as we work through the important process of merging our billing systems to serve you better.

And thank you for trusting Ballad Health to care for you.