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Updated hospital visitation restrictions

Ballad Health is currently allowing 1 visitor for each patient at a time.

Please note that this only applies to inpatient hospital units and surgery. Labor and delivery units will allow 2 visitors per room. Two visitors are allowed per room for long-term care patients, but visitation must be pre-scheduled.

COVID-19 patients and patients under investigation are limited to 2 designated visitors for the length of their hospitalization. Visits are limited to two hours per visitor with only one visitor permitted at a time in the patient's room.

Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m.

Exceptions may be made during extenuating circumstances or in the case of end-of-life care.

Screenings and face mask requirements

Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.

Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.

These measures are to help contain coronavirus disease 2019 (COVID-19).

Please read more about these visitation restrictions.

Mountain View Regional Hospital has served Norton, Va., and the surrounding region since 1948.

A facility of Lonesome Pine Hospital, Mountain View provides a inpatient and outpatient services to the community.

Key services

  • Long-term care
  • Cardiopulmonary rehabilitation
  • Skilled nursing

Skilled nursing / long-term care unit

Mountain View skilled/long-term care unit is a 44-bed dual-certified unit specializing in long-term care and skilled care. Our tenured, compassionate staff pride themselves in providing the highest quality care to our long-term care residents and skilled patients. Our residents love us!

Our Skilled Care services specialize in your recovery after your hospital stay while you regain your strength and resume daily life. You will have daily opportunity to work with our Physical Therapist, Occupational Therapist, Respiratory Therapist depending on your level of need and specific condition.

Recovery time can vary after a hospital stay, but at Mountain View you will no longer have to leave the hospital and move to another facility when you need a few more day to recover before going home. You can depend on close-by, expert care for yourself or your loved ones, all in the same building on our 4th floor.

If you find that you or your loved one is in need of skilled care services following a stroke, fall or hospital stay, Mountain View is the right choice.

Individual treatment, attentive care, and convenience in our home-like atmosphere all add up to a faster recovery.


  • Dale Clark, Interim Chief Executive Officer, Wise, Dickenson and Lee County Markets
  • Stephen Sawyer, Chief Financial Officer, Assistant Administrator
  • Robert "Mitch" Kennedy, Chief Nursing Officer, Assistant Administrator

Medical care and community impact reports

Community Health Needs Assessment (CHNA)

Mountain View Regional and Lonesome Pine Hospital CHNA [PDF] – document opens in new window

CMS price transparency

Mountain View chargemaster standard charges [CSV file, 551KB]

Mountain View average charges by DRG [CSV file, 11KB]

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Mountain View MS-DRG metrics [PDF, 18KB], fiscal 2019

View more Ballad Health MS-DRG metrics here.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.