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Johnson City Medical Center

400 N. State of Franklin Rd., Johnson City, TN 37604
photo: aerial view of Johnson City Medical Center facility

At this location



Updated hospital visitation restrictions

Ballad Health is currently allowing 2 visitors for each patient at a time.

Please note that this only applies to inpatient hospital units and surgery. Labor and delivery units will allow 1 support person and 2 visitors per room.

Visitation for patients who have tested positive for COVID-19 or who are under investigation is limited to 1 designated visitor for the length of their hospitalization. Visits are limited to two hours and must be scheduled ahead of time. Exceptions include:

  • COVID-19 positive patients in labor and delivery units, who will be allowed one visitor during the entirety of their hospital stay
  • COVID-19 positive patients in the neonatal intensive care unit at Niswonger Children's Hospital and in pediatric rooms, who will be allowed two visitors that must be parents/guardians

Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m.

Exceptions may be made during extenuating circumstances or in the case of end-of-life care.

Screenings and face mask requirements

Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.

Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.

These measures are to help contain coronavirus disease 2019 (COVID-19).

Please read more about these visitation restrictions.

Johnson City Medical Center is a 445-bed regional tertiary referral center for the entire service area and one of five Level 1 Trauma Centers in the state of Tennessee. Since 1911, Johnson City Medical Center has been dedicated to helping the people of our region attain their highest possible level of health.

The second hospital built in Tennessee, Johnson City Medical Center is a comprehensive, acute-care teaching hospital affiliated with East Tennessee State University. JCMC is a major medical referral center and home to Wings Air Rescue, the region’s largest fleet of dedicated emergency medical air ambulances with bases in Tennessee, Virginia and Kentucky.

We offer advanced surgical services, including orthopedics, vascular, cardiovascular thoracic and neurosurgery and general surgery, including minimally invasive options. To support these services, we have a 43-bed intensive care unit with specialized care for our cardiac, neurological, medical/surgical and trauma patients. Johnson City Medical Center also offers a leading cancer center, a specialized heart center, and advanced diagnostic imaging services.

A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here. We provide private patient rooms and have separate specialized units for newborn, pediatric, medical and surgical intensive care.

Johnson City Medical Center is accredited by The Joint Commission and the American College of Surgeons American Society for Metabolic and Bariatric Surgery.

Services we offer

A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here.

Birthing center

Cancer care

Heart care services

Orthopedic services

Outpatient imaging center

Stroke care

Surgical services

Trauma center – Level 1

Vascular care

Women’s Health and Imaging Center

Robotic-assisted surgery

Johnson City Medical Center offers robotic-assisted surgery with the Mako SmartRobotics™ and Mazor X Stealth™ robotic systems. These less invasive surgical systems significantly reduce the recovery time and pain for patients.

Learn more about robotic-assisted surgery.

Awards and Accreditations

When it comes to heart care, people trust experience. Johnson City Medical Center has been named one of America’s best heart hospitals, not by just one, but by two ratings organizations.

We are proud to receive all of these honors, but our commitment will always be to provide the best care for every patient. 

  • Johnson City Medical Center is accredited by The Joint Commission and the American College of Surgeons American Society for Metabolic and Bariatric Surgery.
  • Advanced Certification in Comprehensive Stroke from The Joint Commission. 2018
  • Level 1 Trauma Certification
  • Re-accredited by The Joint Commission, December 2017
  • Chest Pain certification from The Joint Commission, January 2017
  • Comprehensive Stroke Center recertification from The Joint Commission, August 2017
  • Coronary Artery Bypass Graft recertification from The Joint Commission, June 2017
  • Joint Replacement Hip recertification from The Joint Commission, April 2017
  • Joint Replacement Knee recertification from The Joint Commission, April 2017
  • Perinatal recertification from The Joint Commission, July 2018
BlueCross BlueShield Blue Distinction Center+ Spine logo and Blue Distinction Center+ Knee & Hip logo; Johnson City Medical Center is designated as a Blue Distinction Center+ for both spine surgery and knee and hip replacement by BCBS of Tennessee


  • The Joint Commission National Quality Approval gold seal
  • American College of Surgeons / American Society for Metabolic and Bariatric Surgery Quality Program Accredited Center seal

Medical care and community impact reports

Community Health Needs Assessment (CHNA)

Johnson City Medical Center CHNA [PDF, 2.2MB]

CMS price transparency

Johnson City Medical Center Standard Charges [JSON file, 170.7 MB]

Standard Charges file last updated Dec. 30, 2021.

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Johnson City Medical Center MS-DRG metrics [PDF, 25KB], fiscal 2019

View more Ballad Health MS-DRG metrics here.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.

Cancer care quality

Ballad Health Cancer Care 2018 Annual Report [PDF]

Learn more

Expand a section below to learn more about Johnson City Medical Center and our community.



Lisa Carter – Southern Market President
Kenny Shafer – Chief Executive Officer , Johnson City Medical Center
Brian Dawson, MD – Chief Medical Officer, Washington County facilities, Southwest Market
Joshua McFall – VP/Chief Financial Officer, Southwest Market
Morgan May, DNP, RN – VP/Chief Nursing Officer, Johnson City Medical Center
Rhonda Reeves – Senior Director, Human Resources, Southwest Market
Emily Murr – Market Director, Marketing and Communications, Southern Market

Our Community

Johnson City

Bustling with a population of more than 60,000, Johnson City lies just west of the Blue Ridge Mountains in Northeast Tennessee. The rugged beauty of the Appalachians surrounds the thriving city that encompasses all of Washington County and parts of Carter and Sullivan counties.

It is known for its rich history (Daniel Boone, Al Capone and railroads), cultural heritage (bluegrass music, quilts and storytelling), outdoor adventure area (hiking, whitewater rafting, rock climbing) and beautiful lakes and mountain vistas. Yet, the eighth largest city in Tennessee also boasts diverse economic and educational opportunities and has become a regional hub for health care, including medical and pharmacy schools associated with East Tennessee State University. The city is also home to a beautiful and historic Veterans Administration campus and hospital.

Food, crafts, music and other entertainment abound at the area’s many annual events such as the Blue Plum Festival (June), Pepsi Independence Day Celebration (July 4), Umoja Festival (August), the Taste of Johnson City (September), the Storytelling Festival (October). Local bands bring the nights alive at popular downtown locations. Exciting day trips to Asheville, Knoxville, Gatlinburg and the ski areas of North Carolina are about an hour away.

All this, an excellent economy and one of the lowest costs of living in the U.S. led Forbes magazine to list Johnson City as one of the “Best Small Cities for Business and Careers.” Kiplinger’s named it one of the “10 Least Expensive Cities for Living in the U.S.A.” Residents and visitors alike are drawn to the big city opportunities and small town atmosphere of Johnson City, a one-of-a-kind town. For more information about the area go to