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At this location
Johnson City Medical Center is a 445-bed regional tertiary referral center for the entire service area and one of five Level 1 Trauma Centers in the state of Tennessee. Since 1911, Johnson City Medical Center has been dedicated to helping the people of our region attain their highest possible level of health.
Mural legend
The mural at Johnson City Medical Center was installed in 2021 to commemorate the 110th anniversary of the hospital. Local artist Bill Bledsoe was commissioned to complete the mural with imagery reflecting memories and significant milestones written in from team members.
- COVID-19 molecule
- Healthcare team holding off death
- Ballad Health logo
- Red Cross
- Stethoscope
- Pet therapy
- Nurse holding child
- Security Greek goddess
- Hygieia
- Washington County EMS
- HEART Air Rescue
- First NICU closet
- Brothers who lived at JCMC
- Molecule table
- Healthcare’s most searched affiliated words
The second hospital built in Tennessee, Johnson City Medical Center is a comprehensive, acute-care teaching hospital affiliated with East Tennessee State University. JCMC is a major medical referral center and home to Highlands Emergency Air Rescue and Transport (HEART), the region’s largest fleet of dedicated emergency medical air ambulances with bases in Tennessee, Virginia and Kentucky.
We offer advanced surgical services, including orthopedics, vascular, cardiovascular thoracic and neurosurgery and general surgery, including minimally invasive options. To support these services, we have a 43-bed intensive care unit with specialized care for our cardiac, neurological, medical/surgical and trauma patients. Johnson City Medical Center also offers a leading cancer center, a specialized heart center, and advanced diagnostic imaging services.
A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here. We provide private patient rooms and have separate specialized units for newborn, pediatric, medical and surgical intensive care.
Johnson City Medical Center is accredited by The Joint Commission and the American College of Surgeons American Society for Metabolic and Bariatric Surgery.
Services we offer
A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here.
Women’s Health and Imaging Center
Robotic-assisted surgery
Johnson City Medical Center offers robotic-assisted surgery with the Mako SmartRobotics™ and Mazor X Stealth™ robotic systems. These less invasive surgical systems significantly reduce the recovery time and pain for patients.
Learn more about robotic-assisted surgery.
Free Classes for Families & Expecting Parents
We also host classes for new and expecting families throughout the year. We teach important information about pregnancy, childbirth, breastfeeding and newborn care after delivery. Follow this link to see which classes are offered at Johnson City Medical Center.
High-quality, nationally recognized care
Johnson City Medical Center continues to be recognized as one of the best hospitals in Tennessee and nationwide. Our most recent awards highlight our overall patient safety, as well as our trauma center and heart attack treatment:
#1 Hospital in Tennessee
Top 10% in Nation
Learn more about other Johnson City Medical Center and Ballad Health's awards and recognitions.
Safe Sleep Certification
Cribs for Kids has awarded Ballad Health’s Birthing Center at the Johnson City Medical Center their Gold Tier Safe Sleep Hospital Certification. This means that we’ve shown outstanding commitment in reducing the risk of:
- Sudden Unexpected Infant Death (SUID)
- Accidental Suffocation and Strangulation in Bed (ASSB)
- Sudden Infant Death Syndrome (SIDS)
- Unsafe sleep injuries
Our Birthing Centers provide safe sleep education to our staff caring for infants, their family and caregivers. In addition to this, we identify at-risk family/caregivers in need of safe sleep spaces and ensure they have what they need before they’re discharged.
Learn more about Cribs for Kids and their Safe Sleep Hospital Certification.
Medical care and community impact reports
Community Health Needs Assessment (CHNA)
For Ballad Health to best serve the people of the Appalachian Highlands, we survey and conduct focus groups to get a read on overall health in the region. To read about the Johnson City Medical Center’s Community Health Needs Assessment (CHNA), visit our CHNA page.
CMS price transparency
Please visit our Price Transparency page for a full listing of standard charges by facility.
You can learn more about pre-visit coordination and registration here and about payment options here.
Metrics by MS-DRG*
Please visit our Ballad Health MS-DRG metrics page for a full listing of MS-DRG metrics by facility.
*MS-DRGs are Medicare Severity Diagnosis Related Groups.
Cancer care quality
Ballad Health Cancer Care 2018 Annual Report [PDF]
Amenities
JCMC Café
The café is located on the first floor of Johnson City Medical Center. It is a full-service cafeteria that provides breakfast, lunch and dinner.
A hot food line, short-order line, breakfast bar, salad bar and potato bar are available at various times throughout the day.
Call extension 6270 for daily menu specials.
Traditions Café
Located on the lower lever (LL) of the heart hospital and in the main lobby, Traditions Café provides bagels and gourmet coffees, as well as salads, sandwiches and cookies.
Fresh Market
There is also a Fresh Market grocery store just across the street.
The gift shop is located in the main lobby of Johnson City Medical Center. We are pleased to offer a variety of gift items, including fashion accessories, jewelry, beauty products and much more.
Located in the Johnson City Medical Center lobby
400 N. State of Franklin Road
Johnson City, TN 37604
Phone: (423) 431‑2140
Fax: (423) 431-2144
Hours
- 9:00 a.m. to 7:00 p.m., Monday – Friday
- 10:00 a.m. to 6:00 p.m., Saturday
- 11:00 a.m. to 5:00 p.m., Sunday
Pharmacy manager: John Miller
Learn more
Expand a section below to learn more about Johnson City Medical Center and our community.
- Lisa Carter – President, Southern Region
- Kenny Shafer – Chief Executive Officer, Johnson City Medical Center
- David Wild, MD – Chief Medical Officer, Southern Region
- Chase Wilson – Chief Financial Officer
- Davis Greene – Chief Operating Officer
- Tara Chadwell – Associate Administrator
- Crystal Letterman – Assistant Chief Nursing Officer
- Rhonda Reeves – Senior Director, Human Resources, Southern Region
Johnson City
Bustling with a population of more than 60,000, Johnson City lies just west of the Blue Ridge Mountains in Northeast Tennessee. The rugged beauty of the Appalachians surrounds the thriving city that encompasses all of Washington County and parts of Carter and Sullivan counties.
It is known for its rich history (Daniel Boone, Al Capone and railroads), cultural heritage (bluegrass music, quilts and storytelling), outdoor adventure area (hiking, whitewater rafting, rock climbing) and beautiful lakes and mountain vistas. Yet, the eighth largest city in Tennessee also boasts diverse economic and educational opportunities and has become a regional hub for health care, including medical and pharmacy schools associated with East Tennessee State University. The city is also home to a beautiful and historic Veterans Administration campus and hospital.
Food, crafts, music and other entertainment abound at the area’s many annual events such as the Blue Plum Festival (June), Pepsi Independence Day Celebration (July 4), Umoja Festival (August), the Taste of Johnson City (September), the Storytelling Festival (October). Local bands bring the nights alive at popular downtown locations. Exciting day trips to Asheville, Knoxville, Gatlinburg and the ski areas of North Carolina are about an hour away.
All this, an excellent economy and one of the lowest costs of living in the U.S. led Forbes magazine to list Johnson City as one of the “Best Small Cities for Business and Careers.” Kiplinger’s named it one of the “10 Least Expensive Cities for Living in the U.S.A.” Residents and visitors alike are drawn to the big city opportunities and small-town atmosphere of Johnson City, a one-of-a-kind town. For more information about the area go to visitjohnsoncitytn.com.
