Updated hospital visitation restrictions
Ballad Health is currently allowing 2 designated patient-support persons – or visitors – for the duration of each inpatient's visit or hospital stay.
Please note that this only applies to inpatient hospital units and surgery. Outpatient services will continue to allow 1 visitor for each patient.
Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m.
Exceptions may be made in labor and delivery, emergency departments where one guest is permitted at all times, and during extenuating circumstances or in the case of end-of-life care. As previously stated, this provision only includes:
- Inpatient hospital units
Screenings and face mask requirements
Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.
Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.
These measures are to help contain coronavirus disease 2019 (COVID-19).
Please read more about these visitation restrictions.
Sycamore Shoals Hospital is an award-winning 121-bed facility on a 27-acre medical campus, with several medical office buildings supporting the mission.
Sycamore Shoals Hospital is known for its cleanliness, low infection rates, accommodating team members and physicians.
Medical services at Sycamore Shoals
Sycamore Shoals offers a 24/7 ER, as well as complete inpatient and outpatient surgical services including:
- General surgery
- Surgical oncology
- Orthopedics (including hand and extremities)
- Plastic surgery
Sycamore Shoals also offers a certified chest pain and heart failure program, certified acute stroke-ready program, geriatric psychiatric services and advanced diagnostic imaging. The campus, in addition to comprehensive primary care and specialist coverage, also offers an outpatient rehabilitation clinic and health and fitness center.
In addition to the emergency department, the hospital houses a critical care/intensive care unit, laboratory, pharmacy, diagnostic imaging department, chest pain center, inpatient geriatric psych unit and a medical/surgery unit.
- Cardiac ultrasound
- Nuclear medicine – stress testing
- Cardiac CT calcium scoring
- Certified chest pain center
- Heart failure certification
- Electrocardiogram (EKG)
- Holter monitoring
- Cardiology inpatient consults
Breast cancer services
- Digital mammography, ultrasound and breast MRI
- Ultrasound and MRI-guided biopsy
- Radioactive seed biopsy
- Mastectomy and reconstructive surgery
- Physician staffed, 365 days a year, 24/7
- Tele-neurology – relationship with Vanderbilt
New Leaf Senior Care offers inpatient psychiatric treatment to adults 55 and older. The unit accepts voluntary patients and those under TN Certificate of Need for Emergency Hospitalization provided they are medically stable and the psychiatrist finds that they can be appropriately and safely treated on the Unit. Services include:
- Group therapy
- Individual therapy
- Family therapy (as indicated)
- Recreational activities
- Psychological testing (as indicated)
- Medication management
- The geropsych unit is located on the second floor and consists of 12 beds.
- Clinical chemistry
- Therapeutic drug monitoring
- Limited bacteriology
Where to find us
Sycamore Shoals is conveniently located along the main highway through Elizabethton – US 321/West Elk Avenue – situated next to the Watauga River and Sycamore Shoals State Historic Site.
Medical care and community impact reports
Community Health Needs Assessment (CHNA)
Sycamore Shoals Hospital CHNA [PDF – opens in new window]
CMS price transparency
Sycamore Shoals chargemaster standard charges [CSV file, 202KB]
Sycamore Shoals average charges by DRG [CSV file, 25KB]
You can learn more about pre-visit coordination and registration here and about payment options here.
Metrics by MS-DRG*
Sycamore Shoals MS-DRG metrics [PDF, 18KB], fiscal 2019
View more Ballad Health MS-DRG metrics here.
*MS-DRGs are Medicare Severity Diagnosis Related Groups.
Learn more about Sycamore Shoals
Expand a section below to read more about Sycamore Shoals and our community.
- Awards and Accreditations
- Certified Acute Stroke Ready by The Joint Commission
- Chest Pain and Heart Failure Certification by The Joint Commission
- Digital Mammography accredited by the American College of Radiology, 2015
- Nuclear Medicine and CT accredited by the American College of Radiology, 2017
- Premier QUEST – Award for High-Value Healthcare (one of 18 hospitals nationwide)
- Premier QUEST – Top Performing Hospital
- Press Ganey – Guardian of Excellence Award for Physician Engagement
- Premier – Partnership for Patients Award
- College of American Pathologist (CAP)– Accredited laboratory
- CEO Message and Leadership
Recognized nationally by several prestigious organizations for quality patient care and outstanding patient satisfaction, Sycamore Shoals Hospital is large enough to serve you and small enough to know your name. Sycamore Shoals is proud to offer the community an accredited chest pain center and a certified congestive heart failure program, in addition to other outstanding services.
Sycamore Shoals Hospital is committed to maintaining exceptionally low infection rates for surgical patients, and that commitment begins with having a spotlessly clean hospital, staffed by team members and physicians that pride themselves on hand hygiene and following national best practices. Sycamore Shoals Hospital also excels in emergency department efficiency and is one of the best hospitals in the state and even nationally when compared to others at Medicare.gov.
Sycamore Shoals Hospital has over 100 physicians on staff to take care of you and your family, including internal medicine, general surgery, GYN, cardiology, pulmonary medicine, neurology, infectious disease, plastic surgery, oncology, orthopedics and ENT. So if you’re looking for a hospital to bring you the best medical services and take care of you like family – you’ve come to the right place.
Dwayne Taylor, VP/Chief Executive Officer, Southeast Market
Kent Wright, MD, Chief Medical Officer, Southeast Market
Chase Wilson, Chief Financial Officer, Southeast Market
Cindy Verzi, RN, Chief Nursing Officer, Southeast Market
Leland Dauksch, Associate Administrator
Sharon Sheppard, Manager, Human Resources
- Our Community and History
Founded in 1799, Elizabethton, Tenn., is a city rich with history and southern charm nestled within the Appalachian Mountains. Elizabethton (pronounced e-liz-a-BETH-ton by locals) boasts a population of 14,200 living within the nine miles it occupies of Carter County.
The area offers many attractions for nature lovers, history buffs, antique shoppers and outdoor sportsmen. Wilbur Lake, Watauga River and Doe River provide opportunities to fish, swim, ski, canoe, raft, kayak, boat or just enjoy the water. Fishermen are attracted to the year-round supply of trophy trout in the Watauga River. The Appalachian Trail is a short distance away, offering a place for day hikes filled with breathtaking views and waterfalls. Golfers can enjoy the 18-hole green at Elizabethton Golf Course. The “Tweetsie Trail,” a six-mile walking/biking path from Elizabethton to the train depot in Johnson City, follows the abandoned ET&WNC railway used by the area’s beloved “Tweetsie” train and was completed in 2014.
Elizabethton’s historic downtown district contains properties dating from the late 1700s to the early 20th century, and sites such as the historic Doe River Covered Bridge, the Veterans’ Monument dedicated to both Union and Confederate soldiers from Carter County, and the John and Landon Carter Mansion – the oldest frame house in Tennessee. Specialty and antique shops line Main Street and unique dining experiences can be found at The Coffee Company and the Bonnie Kate Café.
Sycamore Shoals State Historic Park, within walking distance of Sycamore Shoals Hospital, is home to the state’s official historic outdoor drama, “Liberty!” as well as craft classes, quilt shows, military re-enactments, living history programs and more. The State Line Drive-In is one of the region’s few remaining old-time drive-in theaters in operation. Family festivals, parades, art shows and antique car cruise-ins are long-time traditions enjoyed by locals and tourists.
In spite of its size, Elizabethton has its own airport and hosts a branch of Northeast State Community College. It borders the larger city of Johnson City with easy access to major interstates and Tri-Cities Regional Airport, making Elizabethton a prime location for those who want a small town experience while staying closely connected to larger cities and major transportation routes.
For more information about the city of Elizabethton and Carter County visit: www.elizabethtonchamber.com.
The roots of Sycamore Shoals Hospital can be traced back to Carter County Memorial Hospital, which opened in 1959. Over the years the hospital was managed both locally and professionally through various relationships.
In the mid-1980s that local control was given to Hospital Corporation of America (HCA) in exchange for their commitment to building a new hospital in the community. That facility is Sycamore Shoals Hospital, which opened on Dec. 6, 1986. From that date until the purchase by Johnson City Medical Center in 1998, Sycamore Shoals operated as a for-profit hospital.
With the formation of Mountain States Health in 1998, Sycamore Shoals Hospital became a community not-for-profit hospital.