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Franklin Woods Community Hospital


300 MedTech Parkway
Johnson City, TN 37604


Franklin Woods Community Hospital is an acute care 80-bed hospital located in Johnson City, Tenn.

Franklin Woods (FWCH) has a wide range of specialty and subspecialty care, including general acute medical services, a family birth center, 24/7 emergency services and comprehensive diagnostic imaging. The hospital also provides advanced surgical services, including minimally invasive da Vinci robotic surgery options.


Franklin Woods Community Hospital has been recognized as a top hospital for its colorectal program and perinatal services.

Perinatal Care Certification

Franklin Woods was the first hospital in Tennessee to earn Perinatal Care Certification from The Joint Commission.

Minimally invasive colorectal surgery

Franklin Woods also received The Joint Commission Seal of Approval ® for minimally invasive colorectal surgery.

It is the only hospital in Tennessee – and one of just five in the nation – to have earned this disease-specific certification.

Hospital services

Offering a full array of services including:

Medical care and community impact reports

Community Health Needs Assessment (CHNA)

Franklin Woods Community Hospital CHNA [PDF – opens in new window]

CMS price transparency – standard charges

Franklin Woods chargemaster spreadsheet [Excel document]

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Franklin Woods MS-DRG metrics, fiscal 2018 [PDF]

View more Ballad Health MS-DRG metrics here.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.

Learn more

Expand a section below to read more about Franklin Woods and our community.

Awards and Accreditations
  • Becker’s Hospital Review, rated as a top five-star hospital in the country and the only five-star hospital in the state of Tennessee, December 2017
  • Acute Stroke Ready Hospital Certification, November 2017
  • Full accreditation from the Joint Commission, 2015
  • Recognized by Truven Health Analytics as one of the nation’s “100 Top Hospitals” for two years in a row, 2016 and 2017
  • Recognized in Becker’s Hospital Review 100 Great Community Hospitals
  • Premier Quest High-value Healthcare Finalist, 2012, 2014
  • Sylvia Moss Brown Award of Excellence (awarded to FWCH Pharmacy Services for work to improve patient safety by creating Safety Watch Advisory Teams [SWAT]) by AEIX, 2014 & 2015 (an AEIX risk management award)
  • Recognized in Becker’s Hospital Review as one of 53 hospitals in the U.S. with Best Outcomes for Pneumonia Patients, 2014
  • Women’s Choice Award, one of America’s Best Hospitals for Patient Experience by Women based on HCAHPS scores and research by Wharton School, 2013
  • Premier Quest High-value Healthcare Top Performer, 2013
  • American Hospital Association – McKesson “Quest for Quality” Prize Finalist (equivalent of 2nd place), 2013
  • AEIX Risk Management Award, 2013
  • Silver certification, Leadership in Energy and Environmental Design (LEED), 2010
  • 22nd Highest Scoring Hospital in the U.S. for Patient Satisfaction among non-specialty, acute-care hospitals, Becker’s Hospital Review, 2013
  • Premier Partnership for Patients Award – Citation of Merit, 2013
CEO Message and Leadership

photo: Trish Baise wearing khaki suit

Franklin Woods Community Hospital is truly your community hospital. It is a special place where we continually strive every day to meet your needs and the needs of those in the surrounding communities of our region. I count it a privilege to be a part of this organization where each day our outstanding staff delivers the highest-quality, highest-value care to our patients while involving and engaging their families along the way.

Our approach to patient care is what distinguishes our community hospital from others. Safety is a visible priority at our facility. We expect our entire team from our providers, to our clinical team members and our support teams to work collaboratively to define that positive, harm-free patient and family experience. While we are blessed to have a beautiful state-of-the art facility to provide care within, we feel that our people and approach to care make the difference for you and your loved ones.

Our overarching culture also fosters feedback from our customers so we can constantly strive to become better in all that we do. Continuous improvement is a main focus of our culture here at Franklin Woods as we continue on our journey of excellence with every encounter, with every patient, and every time! I hope that you will sincerely consider allowing us to care for you if the need arises.


Trish Baise, VP, CEO
Franklin Woods Community Hospital


Trish Baise, DNP, RN, NEA-BC, FACHE, VP/Chief Executive Officer
Matthew Loos, MD, VP/Chief Medical Officer, Washington County Market
Joshua McFall, MBA, CHFP, VP and Chief Financial Officer, Southwest Market
Nikki Vanburen, Chief Nursing Officer, Associate Administrator
Kellee Blevins, Director, Human Resources
Lauri Kerns, Senior Director, Marketing & Communications, Washington County Market


Our Community

Johnson City

Bustling with a population of more than 60,000, Johnson City lies just west of the Blue Ridge Mountains in Northeast Tennessee. The rugged beauty of the Appalachians surrounds the thriving city that encompasses all of Washington County and parts of Carter and Sullivan counties.

It is known for its rich history (Daniel Boone, Al Capone and railroads), cultural heritage (bluegrass music, quilts and storytelling), outdoor adventure area (hiking, whitewater rafting, rock climbing) and beautiful lakes and mountain vistas. Yet, the eighth largest city in Tennessee also boasts diverse economic and educational opportunities and has become a regional hub for health care, including medical and pharmacy schools associated with East Tennessee State University. The city is also home to a beautiful and historic Veterans Administration campus and hospital.

Food, crafts, music and other entertainment abound at the area’s many annual events such as the Blue Plum Festival (June), Pepsi Independence Day Celebration (July 4), Umoja Festival (August), the Taste of Johnson City (September), the Storytelling Festival (October). Local bands bring the nights alive at popular downtown locations. Exciting day trips to Asheville, Knoxville, Gatlinburg and the ski areas of North Carolina are about an hour away.

All this, an excellent economy and one of the lowest costs of living in the U.S. led Forbes magazine to list Johnson City as one of the “Best Small Cities for Business and Careers.” Kiplinger’s named it one of the “10 Least Expensive Cities for Living in the U.S.A.” Residents and visitors alike are drawn to the big city opportunities and small town atmosphere of Johnson City, a one-of-a-kind town. For more information about the area, go to


Patients & Visitors


Phone: (423) 302-1000

Full Phone Directory

What's New

Monday, April 9, 2018

Nikki Vanburen named chief nursing officer at Franklin Woods, Woodridge

JOHNSON CITY, Tenn. – Nikki Vanburen has accepted the position of chief nursing officer at Franklin Woods Community Hospital and Woodridge Hospital. ... read more about Nikki Vanburen named chief nursing officer at Franklin Woods, Woodridge.