Respiratory conditions

• Cold or sinus infection*
• Influenza*
• Hay fever/allergies
• Mild asthma exacerbations
• Runny nose, congestion, sore throat and cough*
• Seasonal allergies

*May require in-person testing

Women's care

• Female bladder infections and urinary tract infections
• Vaginal yeast infections

Eye, ear and mouth issues

• Canker or cold sore
• Eye infections or discharge
• Pink eye
• Stye
• Swimmer's ear
• Tooth infection or pain
• True eye pain should be evaluated in person as should acute visual disturbances

Headaches

• Limited, based on your history, symptoms and examination. Not associated with fever, acute trauma, visual disturbances focal tingling, numbness or loss of function.

Skin and scalp problems

• Acne
• Athlete’s foot
• Diaper rash
• Eczema
• Fungal skin infection (tinea), e.g. jock itch, ringworm, etc.
• Head lice
• Impetigo
• Insect or animal bites
• Minor burns, cuts and rashes
• Poison ivy/oak
• Recurrent genital herpes (not new onset)
• Scabies
• Shingles
• Skin abscess or wounds
• Skin candidiasis (yeast infection of the skin)
• Skin irritation (contact dermatitis)
• Other unwanted skin conditions

Abdominal issues

• Constipation and/or diarrhea possibly
• Gastroenteritis
• Heartburn or acid reflux
• Mild abdominal pain not associated with a fever or vomiting

Bone and joint conditions

• Arthritis flares
• Gout
• Focal bony, joint or soft tissue pains not associated with a fever, acute trauma or a sudden onset, e.g. ongoing elbow pain, ongoing pain in the bottom of the foot, etc.
• Minor back pain (not associated with trauma)
• Sprains and strains*

*May require X-rays or in-person exam

Medications and refills

Refills for short term if the patient is visiting the area or can’t get in to see their PCP – these types of requests will be evaluated on a case-by-case basis. Controlled medications are not available for refill through the virtual urgent care clinic.

Travel medication

• Malaria prevention
• Motion sickness prevention

Medication to prevent an illness or infection

• Influenza prevention if acutely exposed
• Postexposure to pertussis (whooping cough)

Other requests

Other requests or consultations will be evaluated and addressed on a case-by-case basis.

Not all issues can be effectively or safely evaluated and treated in a virtual setting.