Systemwide Software Disruption – 1 p.m. ET

Since about 9:30 a.m. on Thursday, Oct. 29, 2026, Ballad Health has been experiencing a disruption affecting several of its software systems. The Ballad Health Information Technology team is actively working to understand the issue and safely restore all affected systems.

As of 11 a.m., Ballad Health activated its Corporate Emergency Operations Center to coordinate the response. Facilities and Ballad Health Medical Associates clinics are following established downtime procedures, and additional physicians and staff have been called in to support patient care. Facility teams are also working directly with patients whose care may be affected or interrupted by the disruption.

All Ballad Health emergency departments remain open. If you have a medical emergency, call 9-1-1 or go to the nearest emergency department.

The safety and care of our patients remain our top priority. We will provide our next update at 4 p.m. ET.