Lisa Carter – CEO
Nathaniel Justice, MD – Medical Director of Hospital Medicine
Tara Chadwell – Director, Children's Resource Center
Patricia Chambers – Chief Medical Officer
Holly Rinehart – Corporate Director of Pediatric Services
Rhonda Reeves – Market Director, Human Resources, Southern Market
Emily Murr – Market Director, Marketing & Communications, Southern Market
About CEO Lisa Carter
As the Chief Executive Officer of Niswonger Children’s Hospital, Lisa Carter is responsible for strategic planning for growth and development, as well as daily operations of the hospital, and regional activities for children’s healthcare. She is deeply involved in recruiting new physician talent to broaden the spectrum of pediatric specialty services, and with fundraising projects and initiatives.
Prior to this role, Lisa served as the Vice President and Chief Nursing Officer for Niswonger Children’s Hospital and Johnson City Medical Center, where she was responsible for clinical operations and emergency services, as well as strategic growth for Niswonger Children’s. She managed the trauma program, cardiovascular services and oncology services.
Lisa has also served as the Chief Nursing Officer and Assistant Administrator for Niswonger Children’s Hospital, and the Director of Patient Care Services for Niswonger Children’s Hospital and Johnson City Medical Center.
She received her Bachelor of Science in nursing from Tennessee Technological University and her Master of Science in nursing from East Tennessee State University. She is a board certified Nurse Executive and is currently completing her PhD in nursing at East Tennessee State University.
Awards & Recognitions
- Full accreditation from the Joint Commission, 2017
- Full accreditation from the Joint Commission, 2015
- National Safe Sleep Hospital Certification Program “Gold Safe Sleep Champion,” 2015
The Children’s Hospital at Johnson City Medical Center (JCMC) was established in 1992 in conjunction with East Tennessee State University’s Quillen College of Medicine. Since that time, our children’s hospital has grown through support of the community, as well as affiliations with leaders in pediatric healthcare.
The Southern Appalachian Ronald McDonald House opened its doors to patient families in need of a home away from home while their child is hospitalized.
The St. Jude Tri-Cities Affiliate Clinic was established, thanks to a formal affiliation among St. Jude Children’s Research Hospital, East Tennessee State University and The Children’s Hospital at JCMC.
A dedicated emergency department for pediatrics, Children’s Emergency, was opened and became the only pediatric emergency department in a 29-county region.
Finally, after years of fundraising, planning and construction, Niswonger Children’s Hospital became the new home for expert pediatric care for the children in Central and Southern Appalachia in March.
Bustling with a population of more than 60,000, Johnson City lies just west of the Blue Ridge Mountains in Northeast Tennessee. The rugged beauty of the Appalachians surrounds the thriving city located in Washington County and parts of Carter and Sullivan counties.
It is known for its rich history (Daniel Boone, Al Capone and railroads), cultural heritage (bluegrass music, quilts and storytelling), outdoor adventure area (hiking, whitewater rafting, rock climbing) and beautiful lakes and mountain vistas. Yet, the eighth-largest city in Tennessee also boasts diverse economic and educational opportunities and has become a regional hub for health care, including medical and pharmacy schools associated with East Tennessee State University. The city is also home to a beautiful and historic Veterans Administration campus and hospital.
Food, crafts, music and other entertainment abound at the area’s many annual events such as the Blue Plum Festival (June), Pepsi Independence Day Celebration (July 4), Umoja Festival (August), the Taste of Johnson City (September), the National Storytelling Festival (October). Local bands bring the nights alive at popular downtown locations. Exciting day trips to Asheville, Knoxville, Gatlinburg and the ski areas of North Carolina are just an hour or two away.
All this, an excellent economy and one of the lowest costs of living in the U.S. led Forbes magazine to list Johnson City as one of the “Best Small Cities for Business and Careers.” Kiplinger’s named it one of the “10 Least Expensive Cities for Living in the U.S.A.” Residents and visitors alike are drawn to the big-city opportunities and small-town atmosphere of Johnson City, a one-of-a-kind town. For more information about the area go to visitjohnsoncitytn.com.
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Niswonger Children’s Hospital
Pediatric visitation restrictions
To help contain coronavirus disease 2019 (COVID-19), Niswonger Children’s Hospital has implemented new visitation restrictions, including:
- Limiting pediatric visitors to 2 guests per patient, who must be a parent/legal guardian*
- Engaging all visitors in screening protocols
- Limiting public entry points
*Only 1 visitor at a time is currently allowed in non-pediatric inpatient hospital departments. Learn more about these visitation restrictions.
Screenings and face mask requirements
Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.
Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.
These measures are to help contain coronavirus disease 2019 (COVID-19).
Please read more about these visitation restrictions.
Welcome to Niswonger Children’s Hospital
We believe that seeing a kite lift from the ground and flutter in the breeze is a sign of hope and healing. The children and teens we serve at Niswonger Children’s Hospital are the future of this region. We work every day to be the place that makes kites fly, to help and heal the young people of this region – and, ultimately, to make hope rise.
High tech and welcoming
As the only children’s hospital in the region, Niswonger Children’s Hospital offers you state-of-the-art medical care in a family-centered environment.
Our cheerful and bright hospital is designed to let children receive excellent care in a light-filled, supportive and high-tech environment.
Our pediatric-trained physicians and team members provide exceptional medical care, using the latest technology.
Designed for families
We recognize that caring for a hospitalized child involves the entire family. That is why our hospital was designed with families in mind.
Pediatric patients need spaces to play, grow and heal, while caregivers need space to rest, relax and recharge.
We invite you to take advantage of the many amenities and family support areas available at Niswonger Children’s Hospital, as well as at our parent hospital, Johnson City Medical Center.
We believe healthy communities start with healthy children. The Children’s Resource Center aims to improve community health by investing in the health of children and their families through targeted outreach and support programs.
We work with healthcare providers, schools and community agencies to:
- Engage children and families – and families in healthy behaviors
- Help them navigate – through complex health challenges
- Connect them – to resources and support networks that can best meet their needs.
Looking for resources?
Children’s Miracle Network
Every year more than 10 million kids in North America enter hospitals like Niswonger Children’s. And these hospitals rely on community donations and support.
That’s why Ballad Health and Niswonger Children’s are proud to serve as the Children’s Miracle Network Hospitals affiliate for our region. This continues a longstanding partnership – more than 30 years – that has significantly expanded pediatric services across Southwest Virginia and Upper East Tennessee.
Donations to Children’s Miracle Network Hospitals stay local to fund life-saving pediatric medical equipment and help your friends and neighbors.
Learn more about Children’s Miracle Network Hospitals.
Please enjoy our fiscal 2019 annual report. You may browse the flipbook below or download the annual report [PDF].
Medical care and community impact reports
Community Health Needs Assessment (CHNA)
CMS price transparency
Niswonger Children’s and Johnson City Medical Center chargemaster standard charges [CSV file, 346KB]
Niswonger Children’s and Johnson City Medical Center average charges by DRG [CSV file, 60KB]
Metrics by MS-DRG*
Niswonger Children’s MS-DRG metrics [PDF, 145KB], fiscal 2018
*MS-DRGs are Medicare Severity Diagnosis Related Groups.
Expand a section below to learn more about Niswonger Children’s and our community.
If you need to spend the night in Johnson City or are looking for refreshment while visiting Niswonger Children’s, see our Amenities page.