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Adverse Childhood Events / Trauma Informed Care Resources


Bethany Christian Services

100 Dyer Street
Johnson City, TN 37604
24/7 contact number: (423) 946-2798
Office: (423) 782-9345

Bethany provides pregnancy counseling and support while making parenting and/or adoption plans.

Branch House

313 Foothills Drive
Blountville TN 37617
Contact: (423) 574-7233 – line is available 24/7

A one-stop location where people can safely access counseling, advocacy, civil legal help, and other support when their lives have been impacted by domestic or sexual violence or by a drug overdose of a loved one.

CALM / Walk-in Center

301 W. Watauga Ave.
Johnson City, TN 37604

Anyone experiencing an urgent psychiatric or substance abuse emergency can walk in and be assessed by a qualified mental health professional. Immediate referrals can be made to our crisis stabilization unit, psychiatric hospital or Magnolia Ridge Alcohol and drug detox and residential treatment facility. Referrals for treatment are based on the individual needs of the person served.


Johnson City, TN
Contact: (423) 461-3500

We are a nonprofit, community based, volunteer service organization working to advocate for the best interest of abused and neglected children in the juvenile court.

The Children’s Advocacy Center

County 150 Blountville Bypass
Blountville, TN 37617
Contact: (423) 279-1222 or (276) 523-4202

Works to combat child sexual abuse and trauma by providing services to children and their families in a safe caring environment at no cost. Services include therapy, victim’s advocacy, medical referrals, court school, forensic Interviews, community and school education.


Serving Carter, Greene and Unicoi Counties

Office: (423) 743-0022
24-hour crisis hotline: (423) 388-8281

CHIPS provides shelter and services to victims of domestic violence and their children that will enable them to begin and maintain a life free of violence.

ETSU Community Counseling Clinic

Clinic appointment: (423) 439-7679 or

(Leave a message. You will be contacted regarding an appointment time or to answer any questions regarding services. If it is permissible for the caller to leave a message or talk to other individuals in the household regarding services, please let us know this in your message. Otherwise, in order to maintain confidentiality, individuals contacting clients do not leave answering machine messages or reveal the reason for calling to anyone other than the original caller.)

The Community Counseling Clinic offers free trauma-informed counseling services to ETSU students and members of the community. Individual counseling for adults, adolescents, and children is available, as well as couples counseling and family therapy is provided by our counselors-in-training.

Family Crisis Support Services, Inc.

701 Kentucky Avenue, SE
Norton, VA 24273
Hotline Services: 800-572-2278
Contact: (276) 679-7240

Services include domestic violence shelter and advocacy, homeless shelter for women, men and families, rapid rehousing and prevention services and thrift store voucher services.

Frontier Health

Frontier Health provides a full continuum of behavioral health services ranging from educational and prevention services to intensive treatment and residential programs. This includes several specialized services for children and families who have experienced trauma.

Dr. Jodi Helbert, PhD, MSW

Bristol, TN
Contact: (276) 202-2453

Trauma-informed psychotherapist with certifications and endorsements in EMDR, neurofeedback, DBT, CBT and play therapy with nearly two decades of experience in working effectively with children of all ages.

Hope House of Kingsport

Hope House Resource Center
1567 N. Eastman Road, Suite 1
Kingsport, TN 37664
Community connections contact: Angie Martin, (423) 914-7609,
Residential director: Shantel Shockey, (423) 946-9593,
Executive director: Victoria Heinz, (423) 247-7994,

Serves women in crisis pregnancy situations as well as any family members or caregivers needing help as parents of infants through 5 year olds. Services include a long-term residential program and walk-in resource center.

Legal Aid of East Tennessee

311 W. Walnut Street
Johnson City, TN 37604
Contact: (423) 928-8311

We provide a wide range of civil legal assistance and advocacy for elderly, abused and low income people.

Magnolia Ridge / Willow Ridge

Contact: (423) 232-4130

Drug and alcohol detoxification and residential treatment services are provided to adults, 18 years and older, both male and female. All clients receive a trauma screening at program admission.

Mobile Crisis Services

24 hour hotline: 877-928-9062

Mobile crisis response provides psychiatric, substance abuse, and co-occurring emergency services 24/7 by a qualified mental health professional.

Mountain States Medical Group Counseling Services

508 Princeton Rd, Suite 403
Johnson City TN, 37601
(423) 302-3480

We offer counseling services including therapy, couples/marital group session, and children 5 years and older.

Overmountain Recovery

203 Gray Commons Circle, Suite 110
Johnson City, TN 37615
Contact: 833-371-0509

Overmountain Recovery is an outpatient opioid treatment, drug rehabilitation program serving Johnson City, Kingsport and Bristol, TN/VA. We provide medication-assisted treatment, individual counseling and group counseling.

Ridgeview Pavilion

103 North Street
Bristol, VA 24201
Contact: (423) 844-6000

We are a secured adult inpatient psychiatric facility, with programming targeted toward short-term crisis intervention, medication assessment and stabilization.

Safe Families

24/7 contact: Kim James (423) 782-9345

Safe Families provides non-custodial respite child placement for families experiencing crisis and/or trauma.

Safe House Domestic Violence Shelter

Johnson City: (423) 926-7233
Kingsport: 844-578-7233

24-hour trauma services are provided to victims of domestic violence and or sexual assault. Emergency shelter or services to ensure safety and support are available as requested.

Southwest Virginia Children’s Advocacy Center

Big Stone Gap, VA
Contact: (276) 523-4202
or: 800-252-6362

The Southwest Virginia Children’s Advocacy Center in an accredited CAC, and is a child-friendly child focused safe facility for decisions regarding child abuse cases.

Sullivan County Anti-Drug Coalition

3193 Hwy. 126
Blountville, TN 37617
Contact: (423) 408-8314

The Opioid Response Team provides recovery support to overdose survivors by working with them to create a treatment and follow-up plan, and to the family members who witnessed the overdose and need services for the trauma they've experienced.

Woodridge Hospital

403 N. State of Franklin Road
Johnson City, TN
Contact: (423) 431-7111
Respond helpline, 24/7: 800-366-1132

We provide a safe place where patients and their families can be comfortable, supported and treated with compassion and dignity. Provides mental health and chemical dependency services for adults, adolescents, and children ages six and older.