Synergy Specimen Preparation for Courier Pickup
Complete a separate Requisition Form for each patient and include the form in the specimen package. Test results can be provided by secured Internet access, courier, printer, fax or first class mail. Sensitive test results such as those associated with infectious disease are not provided by telephone or fax. We provide accurate and immediate test results for your convenience.
Dedicated Synergy Labs Client Services Line
Phone: (423) 302-3707
Dedicated Synergy Labs Courier Line
Phone: (423) 302-3706
(After hours and weekend couriers are available on an on-call basis.)
Specimen Transportation
On-demand and scheduled courier pick-ups are available to Synergy Laboratories outreach clients depending upon location and test volume. Contact Laboratory Support Services at (423) 302-3706 to request courier information.
Supplies
Synergy Laboratories provides clients with appropriate quantities and types of specimen collection supplies and test requisitions. Materials can be obtained by contacting Support Services at (423) 302-3707.
Billing
Information can be obtained by contacting (423) 302-3702
Phlebotomy
Information can be obtained by contacting the Laboratory Business Manager (423) 302-3701
Consultative Services
Information can be obtained by contacting the Laboratory Business Manager at (423) 302-3701
Reports
Patient test reports are available via the Internet through a secured pathway, delivered by courier, fax or mail depending upon client preference and test volume.
Results
Healthcare providers can obtain verbal results by contacting Synergy Lab at (423) 302-3707. Patients may obtain their test results from their ordering physician. The laboratory does not release verbal or copies of printed results to patients.