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Primary Care at Ballad Health
Overview
Ballad Health offers primary care treatment and services for your entire family, including infants, children, adults and seniors. Our primary care providers aim to establish long-term relationships with their patients and focus on preventative medicine and wellness to keep you healthy.
Our board-certified primary care doctors and nurse practitioners are committed to delivering the best possible care for each of our patients. Wherever you are in East Tennessee or Southwest Virginia, there's a Ballad Health primary care office near you.
Primary care services
Our primary care team provides top-quality services, treatments and specialist referrals for our pediatric, adult and senior patients. We offer treatment and expert care for:
- Acute conditions or illnesses that happened recently and require immediate care, such as a sprain, minor wound or burn, ear infection, strep throat or the flu
- Chronic conditions or illnesses that need ongoing care, such as asthma, diabetes or heart disease
We also provide resources and services to make sure you stay at your best health, including:
- Immunizations to keep you and your family safe from preventable disease
- Preventative care and screenings to help you stay healthy
- Annual physicals or exams to ensure your health information is up to date
- Resources, insight and advice about other treatments or programs that may benefit you
Areas of Care
Conditions We Treat
- Acute illnesses or injuries
- Bone and joint conditions
- Chronic conditions
- Ear, nose and throat conditions
- Eye infections or injuries
- Mental and behavioral health conditions
- Urinary system issues
- Weight concerns
Virtual primary care visits
Many of our primary care providers are part of our Connected Care Telehealth program and once you're an established patient, you can schedule virtual visits for many types of care and follow-up care. Ask your Ballad Health physician if they offer virtual visits.
Learn more about our Virtual Primary Care.
Online scheduling and MyChart access
Many of our primary care offices offer online scheduling for your convenience.
Ballad Health also provides access to MyChart, an online service that gives you 24/7 access to your care. With our secure MyChart online portal, you can access your own or a family member’s medical records and manage your family’s care at any time. MyChart allows you to easily view test results, refill a prescription, check immunization history, message your doctor and request an appointment.
Primary care frequently asked questions
Have questions about primary care, annual wellness visits or screenings? Here are some of our most commonly asked questions.
A primary care provider (PCP) helps you stay healthy by giving regular check-ups, treating illnesses and helping you manage long-term conditions. As you get to know your PCP, they’ll have a detailed understanding of your health history that will help them give you the personalized care you need.
It’s a good idea to see your PCP at least once a year for a check-up. If you have any health problems or concerns, you might need to visit more often. Your PCP can tell you how often you should come in based on your health needs.
Your PCP can give you advice on healthy living, catch health problems early and make sure you get the right preventative care, tests and screenings. They can also help you make a plan to stay healthy through diet, exercise and appropriate medications.
During your first visit, your PCP will ask about your health history, do a physical exam and talk with you about any health concerns you have. This is their chance to get to know you and your health goals. They will also discuss any medicines you take and may order some tests based on the needs you tell them about.
To choose the right PCP, think about what’s important to you. Things like their location, office hours and if they accept your insurance are important factors when choosing your PCP. You can ask friends or family for recommendations, or you can read reviews by clicking on one of our provider profiles.
You can search for providers by specialty, location or if they’re accepting new patients by using the either the search icon at the top right corner of the screen or following this link. Visit our Provider Ratings & Reviews page to learn about the rating system we use for our providers.
An annual wellness visit is a yearly check-up with your doctor to review your health. During this visit, your doctor will ask about your medical history and any changes in your health. The goal is to prevent illness and keep you healthy by catching problems early.
Medical screenings help find treatable conditions like cancer, diabetes and high blood pressure early, when they are easier to treat. Regular screenings and early detection can save lives, help you stay healthy and avoid serious illness.