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Infectious Disease – COVID-19

COVID-19 Information

About Coronavirus Disease 2019


Think you might have COVID-19?

Please call 833-822-5523 to be screened if you are concerned you may be ill with COVID-19. This Ballad Health Nurse Connect line is available 24 hours a day, 7 days a week.

Or use this Coronavirus Screening Tool to help determine if you or a loved one need to seek medical care.


Visitation restrictions

New visitation guidelines are being implemented at all Ballad Health hospitals, long-term care and several other facilities to help contain COVID-19 and protect our patients and team members.

Update: Effective Wednesday, April 8, Ballad Health is not allowing visitors in ERs or outpatient clinics. Read more here.


Help keep yourself and others safe from the COVID-19 with these tips from the American Heart Association.


Information for patients

April 7, 2020
Visitation changes, Code Airway EMS program and more

Get the latest COVID-19 news for the Appalachian Highlands region from today’s Facebook Live community update from Ballad Health.

April 1, 2020
Ballad Health to deploy rapid testing for COVID-19

Starting this week, Ballad Health will be among the first healthcare systems in the nation to deploy rapid testing for the coronavirus disease 2019 (COVID-19), which changes turnaround for results from days to hours. Read more about rapid testing.

Mar. 30, 2020
Virginia issues statewide Stay-at-Home order

Gov. Ralph Northam has issued a Stay-at-Home order to mitigate the spread of COVID-19 in Virginia. The executive order will remain in place until June 10. Read more about Virginia’s executive order on the governor’s website.

Tennessee issues statewide Stay-at-Home order

Similarly, Gov. Bill Lee issued Executive Order 22, implementing Safer-at-Home guidelines to further mitigate the COVID-19 spread across Tennessee counites. This order extends to April 30. Read more about Gov. Lee’s order on tn.gov.

Local governments issue Safer at Home public orders

In response to rising coronavirus disease 2019 (COVID-19) numbers, local governments have issued orders to direct all residents to remain at their places of residence unless they’re engaged in essential activities (such as going to grocery stores or pharmacies) or reporting for work at essential businesses like Ballad Health.

Local law enforcement will conduct “spot checks” for compliance to this order.

Mar. 24, 2020

Ballad Health welcomes handmade mask donations from community

To help preserve supplies, Ballad Health is accepting donations of handmade face masks for patients. Read more about handmade face masks or download a PDF of sewing instructions.

Ballad Health proactively designates Lonesome Pine Hospital as Wise Co. regional COVID-19 Hospital

Ballad Health is designating Lonesome Pine Hospital as the Wise County COVID-19 treatment and quarantine facility. Read about this COVID-19 designation in Wise Co.

Mar. 20, 2020
With confirmed Washington Co. COVID-19 case, Ballad Health expands visitation restrictions and other safety measures

A case of COVID-19 in Washington County, TN, has been confirmed, prompting Ballad Health to take additional steps. Read about the COVID-19 case in Washington County.

Mar. 18, 2020
COVID-19 affects blood supply; Marsh Regional issues urgent call for donations

The continued spread of COVID-19 and social distancing efforts are impacting blood donation supplies. Read about how the local blood supply have been affected.

Local updates

You can find more regional COVID-19 updates here.


COVID-19 resources

Find COVID-19 resources from the CDC, the states of Tennessee and Virginia, and other sources for more information.

 

Questions about COVID-19?

Find answers to frequently asked questions about COVID-19, including common symptoms and what to do if you think you've been exposed.

Newsroom

Wednesday, April 8, 2020

Ballad Health announces added investment for nursing, direct care team to ensure availability during possible COVID-19 surge

Ballad Health officials announced Wednesday steps to ensure the availability of critical staff which may be needed during a potential patient surge ... read more about Ballad Health announces added investment for nursing, direct care team to ensure availability during possible COVID-19 surge.

Wednesday, April 1, 2020

COVID-19 UPDATE: Ballad Health to deploy rapid testing for COVID-19

Ballad Health will be among the first healthcare systems in the nation to deploy rapid testing for the coronavirus disease 2019 (COVID-19). ... read more about COVID-19 UPDATE: Ballad Health to deploy rapid testing for COVID-19.

Tuesday, March 31, 2020

Ballad Health identifies cluster of positive COVID-19 cases in Hawkins County

Ballad Health has identified a cluster of positive coronavirus disease 2019 (COVID-19) tests in Hawkins County ... read more about Ballad Health identifies cluster of positive COVID-19 cases in Hawkins County.