Ballad Health officials announced Wednesday steps to ensure the availability of critical staff which may be needed during a potential patient surge ... read more about Ballad Health announces added investment for nursing, direct care team to ensure availability during possible COVID-19 surge.
You are here
Infectious Disease – COVID-19
About Coronavirus Disease 2019
Think you might have COVID-19?
Please call 833-822-5523 to be screened if you are concerned you may be ill with COVID-19. This Ballad Health Nurse Connect line is available 24 hours a day, 7 days a week.
Or use this Coronavirus Screening Tool to help determine if you or a loved one need to seek medical care.
New visitation guidelines are being implemented at all Ballad Health hospitals, long-term care and several other facilities to help contain COVID-19 and protect our patients and team members.
Update: Effective Wednesday, April 8, Ballad Health is not allowing visitors in ERs or outpatient clinics. Read more here.
Help keep yourself and others safe from the COVID-19 with these tips from the American Heart Association.
Information for patients
April 7, 2020
Visitation changes, Code Airway EMS program and more
Get the latest COVID-19 news for the Appalachian Highlands region from today’s Facebook Live community update from Ballad Health.
April 1, 2020
Ballad Health to deploy rapid testing for COVID-19
Starting this week, Ballad Health will be among the first healthcare systems in the nation to deploy rapid testing for the coronavirus disease 2019 (COVID-19), which changes turnaround for results from days to hours. Read more about rapid testing.
Mar. 30, 2020
Virginia issues statewide Stay-at-Home order
Gov. Ralph Northam has issued a Stay-at-Home order to mitigate the spread of COVID-19 in Virginia. The executive order will remain in place until June 10. Read more about Virginia’s executive order on the governor’s website.
Similarly, Gov. Bill Lee issued Executive Order 22, implementing Safer-at-Home guidelines to further mitigate the COVID-19 spread across Tennessee counites. This order extends to April 30. Read more about Gov. Lee’s order on tn.gov.
Local governments issue Safer at Home public orders
In response to rising coronavirus disease 2019 (COVID-19) numbers, local governments have issued orders to direct all residents to remain at their places of residence unless they’re engaged in essential activities (such as going to grocery stores or pharmacies) or reporting for work at essential businesses like Ballad Health.
Local law enforcement will conduct “spot checks” for compliance to this order.
Mar. 24, 2020
Ballad Health is designating Lonesome Pine Hospital as the Wise County COVID-19 treatment and quarantine facility. Read about this COVID-19 designation in Wise Co.
Mar. 20, 2020
With confirmed Washington Co. COVID-19 case, Ballad Health expands visitation restrictions and other safety measures
A case of COVID-19 in Washington County, TN, has been confirmed, prompting Ballad Health to take additional steps. Read about the COVID-19 case in Washington County.
The continued spread of COVID-19 and social distancing efforts are impacting blood donation supplies. Read about how the local blood supply have been affected.
You can find more regional COVID-19 updates here.
Find COVID-19 resources from the CDC, the states of Tennessee and Virginia, and other sources for more information.
Questions about COVID-19?
Find answers to frequently asked questions about COVID-19, including common symptoms and what to do if you think you've been exposed.