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Infectious Disease – COVID-19

COVID-19 Information

About Coronavirus Disease 2019

Free COVID-19 vaccines

COVID-19 vaccinations are available at no charge for anyone aged 12 or older at our Ballad Health Vaccine Center.

No appointment is necessary, but you can book an appointment online for the Johnson City Vaccine Center:

Schedule Your Vaccination

The vaccine center is located in The Mall of Johnson City at the former Goody's entrance near Forever 21.

Or call Ballad Health Nurse Connect at 833-822-5523 to schedule your vaccination. Nurse Connect is active 24 hours a day, 7 days a week.

Your second dose will be scheduled at the center when you get your first dose.

Post-COVID care clinic

Ballad Health has launched the Center for Post-COVID Care to provide a full spectrum of services to patients struggling with post-COVID symptoms.

Learn more about our Center for Post-COVID Care.

Think you might have COVID-19?

COVID-19 drive-thru testing

If you are concerned you may be ill, schedule a COVID-19 test online at one of our drive-thru test sites. Ballad Health offers testing for patients of all ages.

Enter your location and select "COVID Testing – No Symptoms" as your reason for visit.

Appointments are required. Referrals aren't needed.

Learn more about COVID-19 testing.

Visitation restrictions

New visitation guidelines are being implemented at all Ballad Health hospitals, ERs, long-term care, outpatient clinics and other facilities to help contain COVID-19 and protect our patients and team members.

Also, when visiting a Ballad Health facility where visitation is allowed, please wear a mask or face covering. Read more here.

How the Appalachian Highlands is doing

COVID-19 scorecard

The COVID-19 daily scorecard shows several key data measures for Ballad Health’s 21-county service area, such as:

  • Total positive COVID-19 case count
  • Percentage of people testing positive for COVID-19 of all who have been tested
  • Number of currently hospitalized COVID-19 patients
  • Number of COVID-19 patients in ICU and number of those patients on ventilator support

Read the COVID-19 scorecard for the Appalachian Highlands [PDF, 225KB] region.

Information for patients

Sept. 29, 2021

Ballad Health resumes some elective procedures, continues encouraging COVID-19 prevention

Beginning Wednesday, Sept. 29, Ballad Health hospitals will once again provide some elective surgeries that do not require overnight stays. Patients are currently being contacted by their providers' offices to schedule procedures, and capacity at each facility is determined by individual hospitals' staffing and space availability.

Aug. 26, 2021

Increase in regional COVID-19 cases leads Ballad Health to delay all elective surgical procedures, limit visitation to patients with COVID-19

An increase in novel coronavirus (COVID-19) cases in the Appalachian Highlands has prompted Ballad Health to postpone all elective and non-emergent surgeries, including already-scheduled procedures, effective Thursday, Aug. 26.

Aug. 14, 2021

Statement in support of in-person learning and protection measures for children

Ballad Health unequivocally supports taking all appropriate measures to keep children in schools for in-person learning. We believe taking the steps strongly recommended by the American Academy of Pediatrics, the American Academy of Family Physicians, the Centers for Disease Control and Prevention (CDC) and overwhelmingly echoed by medical and scientific leaders nationally and in our region are most likely to enhance the opportunity to keep children in school.

Aug. 13, 2021

Ballad Health defers elective overnight procedures, citing significant and projected increases in local COVID-19 cases and hospitalizations

An increase in novel coronavirus (COVID-19) cases in the Appalachian Highlands has prompted Ballad Health to defer all elective, non-emergent surgical cases requiring overnight patient stays as of Monday, Aug. 16.

The decision to postpone these procedures follows several weeks of sustained COVID-19 increases, with infections rising 800% since July 4. Ballad Health estimates that, based on the rate of growth experienced in hospitalizations, combined with projections of community spread and few meaningful mitigation efforts, inpatient hospitalization census could reach as high as 500. Already, the number of inpatients, who require significant resources, is putting a strain on available resources.

July 30, 2020

Rising COVID-19 rates, Delta variant spread prompt Ballad Health to extend vaccination efforts

The health system will extend its community vaccination center (CVC) in the Mall at Johnson City, Tennessee, to operate during Tennessee’s tax-free weekend this Saturday, July 31, from noon to 4 p.m. Vaccines are provided – free of charge, regardless of an individual’s insurance – to everyone age 12 and older. Walk-ins are welcome, and online scheduling for eligible patients is also available on the health system’s main webpage and its COVID-19 page, as well as the Ballad Health mobile app on Apple and Android smartphones and tablets.

Local updates

You can find more regional COVID-19 updates here.

COVID-19 resources

Find COVID-19 resources from the CDC, the states of Tennessee and Virginia, and other sources for more information.


Questions about COVID-19?

Find answers to frequently asked questions about COVID-19, including common symptoms and what to do if you think you've been exposed.


Tuesday, October 12, 2021

Ballad Health to hold drive-thru job fairs in Abingdon

Ballad Health is hosting a hiring fair that will give job seekers the opportunity to apply, interview and be hired – all without leaving their vehicles. ... read more about Ballad Health to hold drive-thru job fairs in Abingdon.

Wednesday, September 29, 2021

Ballad Health resumes some elective procedures, continues encouraging COVID-19 prevention

A month after a sharp increase in novel coronavirus (COVID-19) cases prompted Ballad Health to postpone all elective and non-emergent surgeries, the health system is preparing to resume some procedures. ... read more about Ballad Health resumes some elective procedures, continues encouraging COVID-19 prevention.

Tuesday, September 7, 2021

Ballad Health issues statement on emergency department utilization

With novel coronavirus (COVID-19) hospitalizations at record levels, Ballad Health is providing feedback to the communities it serves, intended to optimize healthcare resources for those who need it most. ... read more about Ballad Health issues statement on emergency department utilization.