Privacy of Your Information

Privacy practices

Notice of Privacy Practices

This notice describes how your medical information may be used and disclosed by Ballad Health and how you can get access to that information.

Mobile app privacy policy

Privacy Policy of the Ballad Health App

The Ballad Health App incorporates the MyChart patient portal. This mobile app privacy policy describes how the Ballad Health App accesses, collects, uses, stores, and transmits user information and data.

Terms of use

MyChart Terms and Conditions

Your use of our Ballad Health App is subject to the MyChart terms of use.

SMS/Text Messaging Terms and Conditions

Information gathered in SMS campaigns will not be shared for marketing purposes. View our SMS (“Texts”) Terms and Conditions.


Learn more about the Ballad Health App and MyChart

With the Ballad Health mobile app, you can:

  • Search for doctors and other providers
  • Schedule an appointment, including virtual urgent care visits
  • Estimate costs for numerous services
  • Pay your bill

The app also give you access to your MyChart personal health portal, where you can:

  • See your test results
  • Message your doctor
  • View your appointments
  • Review your prescriptions and immunizations

...and more. Read more about the Ballad Health App and MyChart.