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Urgent Care Clinic – Kingsport
Making treatment for minor illness and injury even safer
Your safety is our priority. In the COVID-19 pandemic, we were driven to create new services and processes that will forever improve and safeguard your care journey, including:
- Virtual waiting rooms, so you can remain in your car until your appointment time
- Screenings to check everyone who comes in for signs of illness
- Face coverings, for every patient, visitor and team member
- Frequent cleaning and disinfecting of every public and patient care area
- Public areas carefully designed to provide ample space between people
- Telehealth options that reduce your wait time, eliminate the need for travel and make it even faster and simpler to get the care you need
Think you might have COVID-19?
Please call 833-822-5523 to be screened if you are concerned you may be ill with COVID-19. This Ballad Health Nurse Connect line is active 24 hours a day, 7 days a week.
Think of us for all your non-life-threatening injuries and illnesses.
Why wait in an emergency room and get charged a higher fee for a minor illness or injury?
You can receive quick care today – even after hours – from Ballad Health Medical Associates Urgent Care.
Kingsport clinic hours
- Monday through Friday – 8 a.m. to 8 p.m.
- Saturday – 8 a.m. to 6 p.m.
- Sunday – 10 a.m. to 6 p.m.
- New Year’s Eve – 8 a.m. to 6 p.m.
- New Year’s Day – regular hours
- Memorial Day – 8 a.m. to 4 p.m.
- Independence Day – 8 a.m. to 4 p.m.
- Labor Day – 8 a.m. to 4 p.m.
- Thanksgiving Day – closed
- Christmas Eve – 8 a.m. to 2 p.m.
- Christmas Day – closed
We’re located at the Eastman Outpatient Campus on Stone Drive, offering X-rays, lab work and occupational medicine services.
About 15 minutes from Church Hill; less than 20 minutes from Gate City, Virginia.
Why choose our urgent care?
Our urgent care clinic offers you and your family:
- Extended weekday and weekend hours – especially helpful when your primary care doctor can’t squeeze you in or isn’t available after hours
- Walk-in clinic convenience – no need for an appointment
- No costly ER fees – urgent care copayment amounts that are usually less than ER copays
The clinic also provides services such as:
- On-site lab services
- Occupational medicine services
- Flu shots
- Sports physicals and school physicals
What conditions can be treated at urgent care?
Urgent care clinics are a great option when you need medical help for non-emergency issues, such as:
- Cold and flu symptoms, including fever and chills, cough, headache and sore throat
- Sinus infections and strep throat
- Sprains and minor bone fractures
- Ear and eye infections
- Small cuts, minor burns or skin rashes
- Urinary tract, pelvic and other minor infections
- Animal or insect bites
When should you go to the ER instead?
Emergency rooms are open 24 hours a day, seven days a week for life-threatening emergencies, traumas and major medical conditions.
Symptoms such as chest pain, difficulty breathing, uncontrollable bleeding, loss of consciousness, sudden changes in vision and coughing or vomiting blood – to name a few important ones – are signs you need to get to an ER.
Don’t take any chances – in case of an emergency, call 911 immediately.