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Ballad Health Medical Associates

Urgent Care Clinic – Johnson City

About

Ballad Health Medical Associates Urgent Care
378 Marketplace Blvd.
Ste. 5
Johnson City, TN 37604
(423) 282-0751
36.3389741
-82.4074679

Telehealth urgent care

Ballad Health's virtual urgent care allows you to connect to a local healthcare provider directly using your desktop computer, laptop, tablet or smartphone – all from the comfort of your own home.

Schedule a Virtual Visit

Learn more about our virtual urgent care clinic.


Making your treatment even safer

Your safety is our priority. When you visit your Johnson City Urgent Care, you will be:

  • Screened for potential signs of illness
  • Required to wear a cloth face covering, which you will need to provide for yourself
  • Allowed to have one visitor with you

In response to novel coronavirus (COVID-19) pandemic, we have created new services and processes that will forever improve and safeguard your care journey:

  • Telehealth options that reduce your wait time, eliminate the need for travel and make it even faster and simpler to get the care you need
  • Virtual waiting rooms so you can remain in your car until your appointment time
  • Screenings to check everyone who comes inside for signs of illness
  • Face coverings for every patient, visitor and team member
  • Frequent cleaning and disinfecting of every public and patient care area
  • Public areas carefully designed to provide ample space between people

COVID-19 drive-thru testing

You can schedule a drive-thru COVID-19 test at this location.

Select "COVID Testing – No Symptoms" and follow the steps to schedule your visit. Appointments are required. Referrals aren't needed.

Learn more about COVID-19 testing.


A new standard for immediate care

There's no need to wait in an emergency room and get charged a higher fee for a minor illness or injury.

Our team is here to provide high-quality care quickly for Washington County – even after hours.

About your local urgent care

Our Johnson City urgent care clinic offers you and your family the care that you need without the long wait times or stress of going to the hospital.

  • Extended weekday and weekend hours – Especially helpful when your primary care doctor can't squeeze you in or isn't available after hours
  • Walk-in clinic convenience – Come right in and we'll get you the care you need
  • Hassle-free online scheduling – No need to call for an appointment
  • No costly ER fees – Urgent care copayment amounts are typically less than ER copays

Ballad Health Medical Associates Urgent Care Johnson City also provides:

  • On-site lab services
  • Occupational therapy services
  • Flu shots
  • Sports physicals and school physicals ($50)

Conditions that we treat

We're here for you when you need medical help for all non-emergency issues, such as: 

  • Cold and flu symptoms, including fever, chills, cough, headache and sore throat
  • Sinus infections and strep throat
  • Sprains and minor bone fractures
  • Ear and eye infections
  • Small cuts, minor burns or skin rashes
  • Urinary tract, pelvic and other minor infections
  • Animal or insect bites

For more information about urgent care services and treatments, visit our Ballad Health urgent care information page.

Johnson City urgent care walk-in hours

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 10 a.m. to 6 p.m.

Drive-thru COVID-19 testing

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, 10 a.m. to 2 p.m.

Holiday hours

  • New Year's Eve – 8 a.m. to 6 p.m.
  • New Year's Day – Regular hours
  • Memorial Day – 8 a.m. to 4 p.m.
  • Independence Day – 8 a.m. to 4 p.m.
  • Labor Day – 8 a.m. to 4 p.m.
  • Thanksgiving Day – Office is closed
  • Christmas Eve – 8 a.m. to 2 p.m.
  • Christmas Day – Office is closed

Clinic location

Our Washington County urgent care clinic is located just off North State of Franklin and Knob Creek. We're behind the Fuddruckers and beside Tri-Cities Lifestyle Center.

Jonesborough urgent care

Please note that the Jonesborough Urgent Care Clinic is now closed. You can now visit our Johnson City location for all of your non-emergency needs.

When it's an emergency

We always want to encourage patients to go to the ER when treatment is an emergency.

Ballad Health emergency rooms are open 24 hours a day, seven days a week for life-threatening emergencies, traumas and major medical conditions.

Symptoms such as chest pain, difficulty breathing, uncontrollable bleeding, loss of consciousness, sudden changes in vision, and couging or vomiting blood – to name a few important ones – are signs that you need to get to an ER.

Don't take any chances – in case of an emergency, call 911 immediately.

What's New

Thursday, November 18, 2021

Ballad Health announces more than $310 million investment in rural Southwest Virginia to improve community health and workforce

Actions by Ballad Health are unleashing more than $310 million of investment into two community foundations that will improve quality of life and access to healthcare in rural Southwest Virginia. ... read more about Ballad Health announces more than $310 million investment in rural Southwest Virginia to improve community health and workforce.

Monday, November 15, 2021

Ballad Health holds hiring event for medical group, blood center jobs

Ballad Health is hosting a two-day event that will enable job seekers to apply, interview and receive job offers for new roles with Ballad Health Medical Associates and Marsh Regional Blood Center – all on the spot. ... read more about Ballad Health holds hiring event for medical group, blood center jobs.

Thursday, November 4, 2021

Jeremy Carlson named chief nursing officer for Wise, Dickenson and Lee counties

Jeremy Carlson, an experienced nursing leader with a passion for rural healthcare, has been chosen to serve as chief nursing officer for Ballad Health’s operations in Dickenson, Wise and Lee counties. ... read more about Jeremy Carlson named chief nursing officer for Wise, Dickenson and Lee counties.

Patients & Visitors

What's New

Thursday, November 18, 2021

Ballad Health announces more than $310 million investment in rural Southwest Virginia to improve community health and workforce

Actions by Ballad Health are unleashing more than $310 million of investment into two community foundations that will improve quality of life and access to healthcare in rural Southwest Virginia. ... read more about Ballad Health announces more than $310 million investment in rural Southwest Virginia to improve community health and workforce.

Monday, November 15, 2021

Ballad Health holds hiring event for medical group, blood center jobs

Ballad Health is hosting a two-day event that will enable job seekers to apply, interview and receive job offers for new roles with Ballad Health Medical Associates and Marsh Regional Blood Center – all on the spot. ... read more about Ballad Health holds hiring event for medical group, blood center jobs.

Thursday, November 4, 2021

Jeremy Carlson named chief nursing officer for Wise, Dickenson and Lee counties

Jeremy Carlson, an experienced nursing leader with a passion for rural healthcare, has been chosen to serve as chief nursing officer for Ballad Health’s operations in Dickenson, Wise and Lee counties. ... read more about Jeremy Carlson named chief nursing officer for Wise, Dickenson and Lee counties.