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Ballad Health Medical Associates

Urgent Care Clinic – Colonial Heights

About

Ballad Health Medical Associates Urgent Care
4600 Fort Henry Drive
Kingsport, TN 37663
(423) 224-3950
36.4775364
-82.4929786

COVID-19 information

Safety precautions for your visit

When you visit Ballad Health Medical Associates Urgent Care, you will be:

  • Screened for potential signs of illness
  • Required to wear a cloth face covering, which you will need to provide for yourself
  • Allowed to have 1 visitor with you

Think you might have COVID-19?

Please call 833-822-5523 to be screened if you are concerned you may be ill with COVID-19. This Ballad Health Nurse Connect line is active 24 hours a day, 7 days a week.

Learn more about coronavirus disease 2019.


Making treatment for minor illness and injury even safer

Your safety is our priority. In the COVID-19 pandemic, we were driven to create new services and processes that will forever improve and safeguard your care journey, including:

  • Virtual waiting rooms, so you can remain in your car until your appointment time
  • Screenings to check everyone who comes in for signs of illness
  • Face coverings, for every patient, visitor and team member
  • Frequent cleaning and disinfecting of every public and patient care area
  • Public areas carefully designed to provide ample space between people
  • Telehealth options that reduce your wait time, eliminate the need for travel and make it even faster and simpler to get the care you need

Think of us for all your non-life-threatening injuries and illnesses.

Why wait in an emergency room and get charged a higher fee for a minor illness or injury?

You can receive quick care today – even after hours – from Ballad Health Medical Associates Urgent Care.

Colonial Heights clinic hours

  • Monday through Friday – 8 a.m. to 8 p.m.
  • Saturday and Sunday – 8 a.m. to 6 p.m.

Holiday hours

  • New Year’s Eve – 8 a.m. to 6 p.m.
  • New Year’s Day – regular hours
  • Memorial Day – 8 a.m. to 4 p.m.
  • Independence Day – 8 a.m. to 4 p.m.
  • Labor Day – 8 a.m. to 4 p.m.
  • Thanksgiving Day – closed
  • Christmas Eve – 8 a.m. to 2 p.m.
  • Christmas Day – closed

Features & services

Ballad Health Medical Associates Urgent Care in Colonial Heights offers:

  • No appointment required
  • Treatment for non-life-threatening injuries and illnesses
  • On-site laboratory services
  • On-site X-ray facilities
  • Comprehensive evaluations and treatments
  • Health checkups and physicals, including sports, camp, DOT, school
  • Most insurance plans accepted, more cost-effective

Our urgent care providers

  • Nick Smith, MD – lead physician
  • Lisa R. Doran, PMH-NP, FNP
  • Lindsey Gray, FNP
  • Christy Nave, FNP

Contact us

Britany Henderson, site supervisor

Patients may contact Britany with questions, concerns, complaints or compliments regarding visits to any of our urgent care locations.

 

What's New

Monday, July 13, 2020

Ballad Health opens Banner Elk Urgent Care on July 13

Pursuing its goal to expand access to care in rural communities, Ballad Health officially opened its new urgent care center in Banner Elk, North Carolina. ... read more about Ballad Health opens Banner Elk Urgent Care on July 13.

Friday, July 10, 2020

Health officials issue concern, urge precautions as regional COVID-19 cases rapidly increase

With 94 new cases reported in 21 counties of Northeast Tennessee and Southwest Virginia, officials with Ballad Health are warning community members ... read more about Health officials issue concern, urge precautions as regional COVID-19 cases rapidly increase.

Friday, June 26, 2020

Ballad Health, ETSU partner to launch Strong BRAIN Institute to study adverse childhood experiences

Ballad Health and East Tennessee State University announced Friday a new partnership that will establish a first-of-its-kind institute to promote the awareness and empirical study of adverse childh ... read more about Ballad Health, ETSU partner to launch Strong BRAIN Institute to study adverse childhood experiences.

Patients & Visitors

What's New

Monday, July 13, 2020

Ballad Health opens Banner Elk Urgent Care on July 13

Pursuing its goal to expand access to care in rural communities, Ballad Health officially opened its new urgent care center in Banner Elk, North Carolina. ... read more about Ballad Health opens Banner Elk Urgent Care on July 13.

Friday, July 10, 2020

Health officials issue concern, urge precautions as regional COVID-19 cases rapidly increase

With 94 new cases reported in 21 counties of Northeast Tennessee and Southwest Virginia, officials with Ballad Health are warning community members ... read more about Health officials issue concern, urge precautions as regional COVID-19 cases rapidly increase.

Friday, June 26, 2020

Ballad Health, ETSU partner to launch Strong BRAIN Institute to study adverse childhood experiences

Ballad Health and East Tennessee State University announced Friday a new partnership that will establish a first-of-its-kind institute to promote the awareness and empirical study of adverse childh ... read more about Ballad Health, ETSU partner to launch Strong BRAIN Institute to study adverse childhood experiences.