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Children’s Resource Center serving the Appalachian Highlands region
Supporting children, families and local communities
The Children’s Resource Center aims to improve our community’s health and wellbeing by promoting the health of children and their families through focused outreach and support programs.
We work with healthcare providers, schools and community agencies across the Appalachian Highlands to engage children and families in healthy behaviors, help them navigate through complex health challenges and connect them to resources and local support networks that can best meet their needs.
Our team is dedicated to leading the region in health education and resources for all children, including those with complex medical needs.
Our vision is to be the first choice for those seeking care for children who need health services or have needs beyond traditional pediatric medicine.
About the Children’s Resource Center
The Children’s Resource Center is part of Niswonger Children’s Network and is dedicated to improving the health and well-being of children throughout our region. Learn more about Niswonger Children’s Network.
We collaborate closely with community organizations to provide programs in three key areas:
- Health promotion
- Patient and family empowerment
- Care navigation
We’re located on the first floor of Niswonger Children’s Hospital, and we also have a satellite location at Johnston Memorial Hospital in Abingdon, Virginia.
Connecting families with local resources and support
The Children's Resource Center connects children and families with education, support and resources that help them thrive.
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Family engagement
Our team offers family playtime and parenting support classes in both Tennessee and Virginia.
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Community engagement
Our programs engage children and families to empower them to make healthy lifestyle choices around physical activity, nutrition and safety.
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We have team members dedicated to helping children with chronic and complex health conditions and their families manage the specialized care they receive.
Find out more about our services below or contact us at crcinfo@balladhealth.org to get connected with our team.
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Child safety education
We provide educational resources to support local communities in their efforts to promote safety and injury prevention.
You can find links to online resources and information about classes we offer below.
Local family and parent resources near you
Every child is unique and has different healthcare needs. When families are involved in their child’s care, children can have better outcomes.
Our family engagement program can help your family find ways to understand and manage your child’s care.
Our family engagement program coordinator can help your family with needs such as:
- Understanding pediatric care plans
- Developing Individual Education Plans, or IEPs
- Ordering medical equipment
- Managing medications
- Finding helpful resources and support
Additional pediatric and family resources we offer:
- Books, resources and helpful information available on-site at the Children’s Resource Center
- Family resource specialists who understand complex healthcare needs
- Community-based support for families throughout the region
- Education opportunities, including conferences, workshops and training sessions
Community health and engagement
Promoting health through community engagement helps children and families make safe and healthy choices.
The Children’s Resource Center works with local schools, healthcare providers and community organizations to support child health across northeast Tennessee and southwest Virginia.
Our community programs focus on three key areas:
Safety and injury prevention
Many childhood injuries can be prevented. The Children’s Resource Center provides safety and injury prevention education to help families keep children safe at home, at school and in their communities.
Programs may focus on topics like:
- Child safety
- Injury prevention
- Safe habits for play
- Family education
Literacy
Reading is closely connected to long-term health and success. The Children’s Resource Center supports literacy and reading programs to help children build skills that can encourage their health, learning and future well-being.
Wellness
Our wellness programs can help your family make healthy choices. These programs provide education and support around:
- Nutrition
- Physical activity
- Healthy lifestyle choices
- Building healthy habits as a family
The Children’s Resource Center also works with community programs to reach more children and families where they live, learn and play.
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Children with chronic and complex health conditions face a health journey that can be stressful and overwhelming. The Children’s Resource Center helps families of children with serious or ongoing conditions, such as:
- Cerebral palsy
- Cancer
- Congenital heart disease
- Intellectual disabilities
- Other complex medical needs
Regular treatment of chronic pediatric conditions is vital but can be so complex that families need help navigating the healthcare system.
The care navigation Team at the Children’s Resource Center provides a special kind of care that helps you navigate these challenges.
Care navigators act as a support system, coordinating care that patients receive at Niswonger Children’s Hospital and other facilities across the Network.
For more information about pediatric care navigation, please email us at crcinfo@balladhealth.org.
Our pediatric navigation program includes:
- A complete care plan created with the child’s primary care clinician
- A team-based approach to care
- Clear communication between doctors, social workers, specialists and other care team members
- Ongoing support between visits
- Help identifying other family needs, which may include home visits by a social worker when appropriate
Online pediatric and family resources
Safety and injury prevention
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Car seat basics
Learn car seat safety basics or schedule appointment to have your child's safety seat installed.
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Bicycle & helmet safety for kids
Learn bicycle and helmet safety basics for kids, like how a helmet should fit.
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Water guardian & water safety
Learn about preventive water safety for kids and the water guardian program.
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Our why
According to the Tennessee Department of Health, more than 18% of childhood deaths in Tennessee were deemed accidental, meaning they were preventable.
The Children’s Resource Center offers injury prevention education to help families avoid devastating injuries and deaths.
Frequently asked questions about pediatric resources
Our services are available to children, parents, caregivers, families, healthcare providers, schools and community organizations throughout Northeast Tennessee and Southwest Virginia.
No. Many of our programs, resources and support services are available to families throughout the community.
Our team can connect you with educational materials, safety information and community resources to support your family's needs.
You can access the following resources online:
• Bike and helmet safety
• Water Guardian program (pediatric water safety)
• Car seat size, style and safety guide
Many of our programs and resources are provided at no cost.
Contact us for information about specific programs and any associated fees.
Yes. We can connect families with community programs, support services and other resources that may help meet their child's needs.
Yes. Our care navigation team can help families better understand and coordinate specialized care services across multiple providers and specialties.
Yes. We partner with schools, healthcare providers and community organizations to promote child health and wellness throughout the region.
Our programs focus on physical activity, nutrition, child safety, injury prevention and healthy lifestyle choices. You can contact our team to learn more about our community programs.
Yes. Community organizations, schools and healthcare groups can contact us to learn more about outreach and educational opportunities.
Tennessee
The Children's Resource Center is located on the first floor of Niswonger Children's Hospital at 400 N. State of Franklin Road, Johnson City, TN 37604.
Virginia
We have a satellite location inside the main lobby at Johnston Memorial Hospital in Abingdon, Virginia.
Donate to the Children's Resource Center
You can help us aid children, families and caregivers throughout our region by supporting the Niswonger Children’s Hospital fund when donating to the Ballad Health Foundation.
Make a gift online today!
Contact us
You can contact our team to learn more about our educational programs, resources, care navigation and more by emailing us at crcinfo@balladhealth.org.