Pursuing its goal to expand access to care in rural communities, Ballad Health officially opened its new urgent care center in Banner Elk, North Carolina. ... read more about Ballad Health opens Banner Elk Urgent Care on July 13.
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Russell County Home Health & Hospice
Ballad Health is currently limiting visitors to hospice and end-of-life patients. These measures are to help contain coronavirus disease 2019 (COVID-19).
Family members are permitted to be with a dying patient.
In recognition of the fact that exact timing of anticipated death is often unpredictable and unknown, patients identified as comfort care, hospice and/or at end of life will be permitted the following to support them and their families at this time:
- Four visitors allowed – A maximum of four visitors may be present in the patient room at any one time. These visitors should primarily be limited to immediate family members/significant individuals to the patient.
- Plan your visit – Visits should be planned, and the schedule communicated to the screening team at the facility’s entrance. Considering an unknown length of the process, the family visits may occur daily if desired and as scheduled above.
- Wear a mask – Visitors must have their own personally provided cloth face covering / mask at arrival to the facility and wear it throughout their presence in the facility until exiting.
- Limit your visit – Visitors should proceed to the patient room and exit the facility directly.
Individual exception to the number of family members may be considered if approved by nursing leadership and based on the patient’s care provision requirements at the time of the visit request.