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Emergency and Urgent Care at Smyth County Community Hospital



ER visitation restrictions

Ballad Health is currently allowing 1 designated patient-support person – or visitor – for the duration of each patient’s visit or hospital stay. The patient-support person – or visitor – will only be allowed onsite from 8 a.m. to 8 p.m. Exceptions may be made in labor and delivery, and emergency departments where one guest is permitted at all times, and during extenuating circumstances or in the case of end-of life-care.

Screenings and face mask requirements

Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.

Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.

These measures are to help contain coronavirus disease 2019 (COVID-19).

Please read more about these visitation restrictions.

Emergency room – a certified level III department

24/7 physician access

A physician is on duty 24 hours a day in the ER, seven days a week to care for your medical needs.

In addition to our doctors, we staff either a family nurse practitioner or physician assistant seven days a week from 11 a.m. to 10 p.m. to expand care by treating earaches, sore throats, burns, simple fractures and most other minor emergencies.

Emergency air transport

A helipad for air emergency vehicles such as Wings Air Rescue is located on the Smyth County Community Hospital campus.

Urgent care

Our urgent care clinic is located inside the medical office building at Smyth County Community Hospital.​