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Employee Assistance Program (EAP)
Prioritize your well being with our EAP counseling services, designed to provide support that fits into your life. Whether at home or on the go, benefit from professional guidance via telehealth or phone – your comfort, our priority.
Ready to talk to someone? We have locations throughout the Appalachian Highlands.
Here for your mental wellness
The Ballad Health Employee Assistance Program (EAP) provides you and your covered dependents with confidential mental health services through Behavioral Health Outpatient Services.
The EAP covers ten free therapy and/or medication management visits per plan year. Additional visits are available and will be filled with your medical plan coverage, subject to plan benefits, which may include deductible and coinsurance amounts.
You are eligible for coverage under the EAP if you are: A benefit-eligible team member; or a dependent of an eligible team member who is covered by a Ballad Health medical plan.
Services provided by the EAP:
- Couples therapy
- Family sessions
- Individual treatment
- Medication management
- Telehealth & phone sessions
Our promise: Confidentiality
All contacts with the EAP representatives is strictly confidential. EAP representatives may not reveal the identity of those who call or the nature of the problems to Ballad Health or anyone else without specific written consent. Ballad Health will receive summary reports from EAP to evaluate effectiveness of the program, but no one’s identity or conical information will be revealed in these reports.
Important reminder
Feel free to contact the EAP regardless of the nature of your problem. No restrictions apply to the problems you may bring. However, the EAP will not intervene with such issues directly related to your job such as raises, promotions and terminations. You should discuss these types of issues with your area manager. EAP does not provide legal court services or representation.
Common reasons for treatment
- ADHD/ADD testing
- Adolescent counseling for peer pressure/bullying
- Anxiety
- Behavioral conduct/CBT
- Bipolar disorder
- Children & divorce
- Conflict resolution
- Depression
- Divorce counseling
- Emotional eating
- Eye Movement Desensitization & Reprocessing (EMDR) Trauma therapy
- Grief counseling
- Parent/child conflicts
- Parent Child Interactive Therapy (PCIT)
- Play therapy for children ages 5 & older
- Post-traumatic stress disorder (PTSD)
- Pre-marital & marital counseling
- Stress & medication techniques
- Workplace stressors