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Ballad Health Specialty Pharmacy
At Ballad Health, we understand that treating complex, rare or chronic conditions like cancer or Parkinson’s Disease can be overwhelming for patients and their caregivers. That’s why we’re dedicated to simplifying the process and providing comprehensive support through our specialty pharmacies. Our specialized pharmacists work closely with patients and their clinicians to offer personalized medication management, patient education, monitoring and medication counseling near you.
With locations in Bristol, Johnson City and Kingsport, we are conveniently located within the Ballad Health network, providing easy access to our Specialty Pharmacy solutions and services.
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I appreciate the pharmacists. They make sure I always have my medication, and I can ask questions or talk about a concern with them. They are professional, knowledgeable and pleasant.
5-Star Patient Review
Specialty pharmacy services in TN and VA
At Ballad Health’s specialty pharmacies, we go beyond just providing medications. We believe in empowering our patients with the knowledge and tools to effectively manage their conditions.
Through patient education, we equip you with the information you need to understand your medications, their potential side effects and any necessary precautions.
Specialty pharmacies provide a higher level of patient support and monitoring than traditional outpatient pharmacies. We recognize that complex, rare and chronic diseases require specialized care. Our team is here to ensure that you receive the utmost attention and support throughout your treatment journey.
Our goal is to ensure that you are confident and well-informed throughout your treatment journey.
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Your specialty pharmacist will work with you and your entire support network – including doctors, nurses and your family – to ensure you have a fully integrated healthcare team and access to quality care. Our team will talk to you about your treatment plan and address any questions you have. We’re here to listen and help you understand every part of your care.
We will stay in touch with you and your care team throughout the course of your treatment to make sure your medications are working as they should.
What are the benefits of using a specialty pharmacy?
Our team supports patients by enhancing medication instructions, monitoring side effects and helping with overall health improvement.
- Coordination with insurance and financial assistance programs
- Direct access to trained pharmacists and specialty care teams
- Free medication delivery directly to patients or physicians’ offices
- Integrated care and communication with physicians and care teams
- Refill reminder calls
There may be times when your insurance does not cover a prescribed medication. If that happens, we will work to lower your out-of-pocket costs by either working to get the medication covered, switching to a covered alternative or applying valid manufacturer discounts.
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Conditions we help you manage
Our specialty pharmacists are here to support you in managing the treatment of rare, chronic or complex conditions such as:
• Arthritis
• Crohn’s Disease
• Psoriasis
• Rheumatology
• Diabetes
• Epilepsy
• Migraine disorders
• Multiple Sclerosis
• Osteoporosis
• Parkinson’s Disease
• Hemophilia blood products
• Hepatitis B
• Hepatitis C
• HIV
• Infectious disease
• Asthma
• Cardiology
• Dermatology
• Endocrinology
• Gastroenterology
• Neurology
• Oncology
• Pulmonary Arterial Hypertension (PAH)
• Transplant procedures
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Our specialty pharmacies play a vital role in the comprehensive care we offer to our patients at Ballad Health. We are thrilled ACHC and URAC recognize and endorse our dedication to delivering quality services to those we serve.
Trish Tanner, Chief Pharmacy Officer
Contact us
For more information about Ballad Health Specialty Pharmacy services, please call (888) 952‑3773.
Specialty pharmacies near you
Ballad Health offers specialty pharmacy locations in our hospitals throughout the Tri-Cities.