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Virtual Primary Care

Overview

Partnering for your overall health and wellness – with the convenience of online care

What is a Virtual Primary Care visit?

Would you like a face-to-face visit with your established primary care provider but don't have the time to visit the office in person?

With easy-to-use technology, a Ballad Health Virtual Primary Care visit brings the high-quality care you would expect from your trusted physician – to your smartphone, tablet, or computer.

These visits are an easy way to see your provider whenever your provider’s office is open. Scheduling a visit with your established care provider is available for various visit types.

Schedule a Virtual Primary Care Visit*

*Important note: You can only schedule Virtual Primary Care with your established Ballad Health Medical Associates primary care provider. If you'd like to schedule a new patient appointment, click here or call 833-8-BALLAD (833-822-5523).

How does it work?

Ballad Health-scheduled Virtual Primary Care visits to allow you to securely receive care, diagnosis, and treatment via your camera on a smartphone, tablet, or computer.

Please click here if you would like to schedule an appointment with your Ballad Health primary care provider.
 

How is it billed?

The cost of a Virtual Primary Care visit is the same as the cost would be in-person – but includes the added benefit of no travel, parking and waiting.

The office will bill your insurance for the visit and collect a co-pay if required.

And, like an in-person visit, any portion of the visit not covered by your plan will be billed and collected upon completion.

You can pay your bill via MyChart or receive a statement in the mail.

Virtual Primary Care benefits

Benefits of a scheduled Virtual Primary Care visit include:

  • Appointments are available when your primary care provider's office is open.
  • Quick and easy, face-to-face care with your established provider.
  • Private, easy to use, and secure.
  • No need to travel, park or sit in the waiting room.

Schedule a visit today

Click here to schedule your Virtual Primary Care visit.

If you have not established care with a Ballad Health primary care provider and don't know where to start:

  • Use our site search feature to find an expert.
  • Or call 833-8-BALLAD to speak with one of our patient experience agents.

Schedule a Virtual Primary Care Visit*

*Important note: You can only schedule Virtual Primary Care with your established Ballad Health Medical Associates primary care provider. If you'd like to schedule a new patient appointment, click here or call 833-8-BALLAD (833-822-5523).