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Employee Assistance Programs

The Employee Assistance Program has many different confidential services to best fit your company’s needs including individual and group therapy, medicine management, lunch-and-learn lectures, support groups, a four-part conflict resolution workshop, crisis debriefing and a monthly leadership lecture series. Employee problems cost American industries over 100 billion dollars a year. Our Employee Assistance Program offers a proven way to minimize losses from declining employee performance due to personal problems and offers confidential services to employees and family members

Individual Employee Assistance

Our Employee Assistance Program offers comprehensive services to assist employees with a wide variety of problems, including:

  • Marital/family conflict
  • Alcohol/drug abuse<
  • Depression/grief
  • Stress/anxiety
Lunch-and-Learn Lectures

Presentations are 30 minutes to one hour in length, and provide education/training on various topics that enhance the quality of life for employees.

Crisis Debriefing

When devastating events occur in the nation, community or within our facility it affects everyone in the workplace emotionally. The September 11 tragedy is proof that a crisis situation can occur at any time and affect an entire nation. During such times, crisis debriefing can be provided by a master’s level (or higher) behavioral health counselor who will work with both team members and/ or families through individual or group sessions on site to help them cope. Situations where crisis debriefing may be helpful include: suicide of a team member; death of a team member through a medical diagnosis or an event such as a car accident; devastating weather damage (hurricane, fire, tornado and/or flooding); or a national security event or concern such as a terrorist attack.

Conflict Resolution Series

Conflict Resolution Workshops can provide knowledge and skills to team members about handling a workplace conflict in a professional manner. Facilitated by a master’s level therapist, the program consists of a four-part series.

  • PART 1: A PowerPoint presentation discusses reasons for conflict and how to use assertive communication and a positive mindset to overcome a current or existing issue. (1 hour)
  •  This session provides an opportunity for all parties involved to have one-on-one time with a therapist to discuss issues they believe are affecting their department. (approximately 10minutes per employee)
  • PART 3: A team-building exercise is provided for all parties at the facility or department who are related to the issues discovered in the individual interviewing session. Issues may be related to trust, gossip, equal work distribution or other concerns. (1 hour)
  • PART 4: In this session a group exercise is conducted for all parties involved. A therapist leads a therapeutic group, providing an opportunity for everyone to vent concerns in a healthy manner using the techniques learned in both the presentation and team-building exercises. (1 hour)
Tennessee Drug-Free Workplace Education


Tennessee offers an annual workers’ compensation premium discount of 5 percent to employers who maintain a certified drug-free workplace. Let our team provide the training you need to meet your Tennessee Drug-Free Workplace status. We offer on-site training programs required for supervisors and employees so you can maintain a certified drug-free workplace


Our on-site training program offers supervisors two hours of workplace substance abuse recognition training each year, and one hour of employee education. These sessions combine for a total of three hours of training annually, which will qualify your business to meet the Tennessee Drug-Free Workplace education criteria. 

For more information, contact Marsha Litton-Baker at 423-302-3486 or

Employee Assistance On-Site Classes
  • Time Management
  • Stress Management
  • Conflict Resolution
  • Leadership Series
  • Crisis Debriefing
  • TN Drug-Free Workplace
  • General Differences
  • Women’s Empowerment
  • Parenting Styles/ Techniques
  • Caring for the Caregiver
  • Holiday Stress
  • Emotional Eating
  • Domestic Violence
  • Stimulation Groups
  • Five Love Languages
  • Alcoholism/Drug Abuse
  • Depression
  • Hoarding
  • Coping with Bipolar
  • Embracing Change with a Positive Attitude
  • Facing our Fears
  • New Year’s Resolutions
  • Joy Boosters
  • Obsessive Compulsive Disorder 
  • Empty Nest Syndrome
  • Bullying in the Workplace
  • Self image/Self Esteem
  • Dealing with Difficult People
  • Communication Techniques
  • Suicide Prevention
  • Enabling/Over Nurturing
  • Road Rage
  • First Aid
  • Sensitivity Training
  • Burn Out in Healthcare
  • Team Building Activities
  • Mediation for Conflicting Employees
  • Basic Life Support
  • Setting Healthy Boundaries
  • Sexual Harassment/ Workplace Violence
  • Personality Test: Myers Briggs
  • Obesity
  • Grief

For more information, contact Marsha Litton-Baker at 423-302-3486 or